Dependable Chrysler Dodge Jeep Ram

From 2 days to 2 hours I was prepared for my safety recall to take 48 hrs. Dropping my disabled van off night before getting her back next afternoon. Well Servive pro Dave I was prepared for my safety recall to take 48 hrs. Dropping my disabled van off night before getting her back next afternoon. Well Servive pro Dave said no way we will get it done now 2:30pm day of my drop off. He nailed it in less than 2 hours recall safety completed and van washed too. OMG was I impressed. I gained an entire day of mobility thanks to Dave & Dependable Dodge too... More

Recall fix Although took almost whole day but was done and done properly by Dependable Dodge and I am happy with their service and recommend them to my friends a Although took almost whole day but was done and done properly by Dependable Dodge and I am happy with their service and recommend them to my friends and family. More

Customer service is excellent They guys down at Dependable Dodge has gone through great lengths to make sure I was very well taken care of. Even a parts manager offered to give me They guys down at Dependable Dodge has gone through great lengths to make sure I was very well taken care of. Even a parts manager offered to give me a ride home, but that wasn’t necessary. I had the vehicle towed in and instead of making me go to the dealership they set me up with Enterprise that was close to me. Everything couldn’t have gone any smoother. More

Great service, nice people! I had a 7:30am appointment on a Saturday...1st of all, I was so happy they were open Saturday!! I got there a few minutes late, but was rushing to mak I had a 7:30am appointment on a Saturday...1st of all, I was so happy they were open Saturday!! I got there a few minutes late, but was rushing to make my daughter's volleyball game...they still took me in and got me out right away knowing that I was in a hurry. The lady in the front office was very sweet and the guy that helped me over the phone told me exactly whom I would meet with when I brought my car in. They made me feel like I've been a LONG-TIME client even though it was my 1st time there (and it was a "free" software recall update that had to be done, so it's not like they were making $$ off me either). They gave me a print-out of recommended maintenance (since I bought my Dodge used from a a non-Dodge dealer) but weren't "pushy" at trying to up-sell me on any services. I'm so happy with my experience, will definitely go back for future service needs. More

Truck service I bought a 2007 Ram and have always used the dealership for service. David Dew in the service dept is great. He’s very honest and trustworthy I bought a 2007 Ram and have always used the dealership for service. David Dew in the service dept is great. He’s very honest and trustworthy More

Bad Diagnosis Resulting in Unnecessary Repairs Brought in vehicle for diagnosis and was told that it was a bad water pump. I suggested it was the starter. Water pump was replaced and the issue was Brought in vehicle for diagnosis and was told that it was a bad water pump. I suggested it was the starter. Water pump was replaced and the issue was not with the water pump. The issue turned out to be the starter. More

Poor communication It took them months to get the parts I had already paid a deposit for. Numerous calls and messages later they finally got my part and installed it. It took them months to get the parts I had already paid a deposit for. Numerous calls and messages later they finally got my part and installed it. More

Replace door panels on both doors that were damaged The service was very helpful and very fast and responsive. The work was done by the time I was told it would be. I received the call and an e-mail th The service was very helpful and very fast and responsive. The work was done by the time I was told it would be. I received the call and an e-mail that the service was complete. the adviser was very attentive.. The only thing is that the parts took a long time to be received. It took three months for the parts to arrive. This should be improved. More

Great service Went in for a recall and was able to get in and out quickly even thought I didn’t have an appointment. Also got the truck washed!! Went in for a recall and was able to get in and out quickly even thought I didn’t have an appointment. Also got the truck washed!! More

Excellent experience This was overall the best dealer experience I’ve ever had. My service manager was awesome and the parts to repair my truck were available. The truck w This was overall the best dealer experience I’ve ever had. My service manager was awesome and the parts to repair my truck were available. The truck was ready sooner than expected which was very appreciated. Even better was they paid for a rental car! More