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Dependable Chrysler Dodge Jeep Ram - Service Center

Canoga Park, CA

3.6
245 Reviews

245 Reviews of Dependable Chrysler Dodge Jeep Ram - Service Center

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August 31, 2021

Customer Service ONLY review.1994 Jeep Wrangler, I6, Customer Service ONLY review. 1994 Jeep Wrangler, I6, mostly stock. The Emergency Brake Assembly total recall is 20 years old by now (2021 revie More

by patrick.graham
Overall Experience
Recommend Dealer
No
Employees Worked With
Other Employees : Randy
Sep 17, 2021 -

Dependable Chrysler Dodge Jeep Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 06, 2021

Great customer service in all aspects of the business, couldn't be happier with this dealership. I recommend them to all my friends and family More

by RICKERCONST
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
January 21, 2021

Got me in quick and Scott the mechanic when over all my needs and concerns and made sure I was happy with his work. I will defiantly return for all future needs ! More

by MOTOMOM
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott & Matt
December 18, 2020

I had purchased a used 2015 Jeep Wrangler Rubicon for my I had purchased a used 2015 Jeep Wrangler Rubicon for my daughter which had several after market lights on it which did not work. The salesmen (Jon More

by JOHN@WALKERKIRKPATRICK.COM
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Other Employees : Jonathan Booth
December 10, 2020

Always seemed to be in a rush to get you out the door... they were not unfriendly just felt like a number instead of caring. Also recieved an email after the service that I brought the Jeep back in under a More

by STEVENSDEVORA
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Other Employees : Jonathan Booth
April 30, 2020

Appt was set up. Car was serviced. No wait time. All service people were very kind The entire service dept was great they washed my car More

by CHAVEZK1
Overall Experience
Recommend Dealer
Yes
Employees Worked With
November 05, 2019

Service Advisor Excellence I have had to (unfortunately) bring in my 2019 Ram 2500 twice now after purchasing. Hector in service has gone above and beyond typical customer serv More

by jchurchjr
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Hector Gonzalas
October 15, 2019

billing scam After being repeatedly asked to approve unnecessary work and denying it I was still charged for that non-approved work. There is no customer service More

by bbbill9226
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
President Ed Sternfeld / Service Advisor Joe Samperio, Service Manager Roy Cook
October 09, 2019

Short of Help and People Need a Little Training I was told you were short to service staff as an explanation for why I waited about an hour after arriving to get to talk to a service rep. Everyone More

by nachenb@gmail.com
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Joe
October 09, 2019

Never will I return This location has poor service Not professional this is my second services I will be going to 709 San Fernando rd Since they have better review More

by cessiecevallos
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Do not have paper work do not remember
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