Dependable Chrysler Dodge Jeep Ram

Great service Went in for a recall and was able to get in and out quickly even thought I didn’t have an appointment. Also got the truck washed!! Went in for a recall and was able to get in and out quickly even thought I didn’t have an appointment. Also got the truck washed!! More

Excellent experience This was overall the best dealer experience I’ve ever had. My service manager was awesome and the parts to repair my truck were available. The truck w This was overall the best dealer experience I’ve ever had. My service manager was awesome and the parts to repair my truck were available. The truck was ready sooner than expected which was very appreciated. Even better was they paid for a rental car! More

service First visit to Dependable Dodge service. Tried many other Jeep, Chrysler centers. Feels like at Dependable they care about the client as well as their First visit to Dependable Dodge service. Tried many other Jeep, Chrysler centers. Feels like at Dependable they care about the client as well as their car More

Best experience buying a car ever! Hands down fastest and least stressful experience I have ever had buying a car. Pete is the guy to talk to. Thank you Pete, and everyone else at depen Hands down fastest and least stressful experience I have ever had buying a car. Pete is the guy to talk to. Thank you Pete, and everyone else at dependable Dodge for making my experience buying the car so easy and just amazing customer service. More

Great Internet Sales Team I gave Dependable Dodge a 5 star rating for their great response for Internet pricing, unlike other dealers that only use the request for quote to cal I gave Dependable Dodge a 5 star rating for their great response for Internet pricing, unlike other dealers that only use the request for quote to call you and try to get you into their office before showing you their lowest price. Kudos to Pete Nicholls and the team at Dependable Dodge. More

Ladies take it from me go purchase your car from Pete! Most amazing experience I have ever had purchasing a car. Pete is truly a class act and if you get the honor of working with him you will never want Most amazing experience I have ever had purchasing a car. Pete is truly a class act and if you get the honor of working with him you will never want to buy another vehicle from anyone else. More

Great service Pleasant buying experience. Friendly and professional. I would recommend to someone on the market for a new vehicle. Left the dealer happy and excite Pleasant buying experience. Friendly and professional. I would recommend to someone on the market for a new vehicle. Left the dealer happy and excited about my purchase. More

Great service !!!! Second Dodge I bought from Pete, he makes it so easy. We did most of the work through email. I will be back in three years to buy another dodge from h Second Dodge I bought from Pete, he makes it so easy. We did most of the work through email. I will be back in three years to buy another dodge from him. More

UNDEPENDABLE Service Department/No Ethics, & Here is an overal overview: The sales staff appear nice & promise the works to make the sale. But, their Service Department is a whole different b Here is an overal overview: The sales staff appear nice & promise the works to make the sale. But, their Service Department is a whole different ball game... Starting from Service Manager, no one seems to consider or even care about Ethics, and Customer Loyalty. Spend little time & you'll see how their own employees don't respect their company! one of them actually told me the following in response to my complain; "hey man, it's Dodge... What can I say... They are cheap..." Please note: I treat my truck, I was told, better than my wife. when I checked in, their service adviser complimented me & said its obvious This Truck is well maintained. I have a detailed list of Every Single Repair, Modification, or Maintnance since day 1. However, as 🔜 as they determined that the problem was Power Train, & Still under warranty, i was no longer a paying customer to them.! No one had time to even speak, & every problems 1st possible cause became .... " Bad Maintnance, Abuse, Neglect!" Even tho, same person was complimenting me on how well maintained my truck seemed & how organised every document & record was! First Claimed, since I didn't do my Oil Change By Dependable Dodge, they can't offer warranty! Even Went as far as claiming that it was the condition of warranty! ( That is Legaly incorrect) Then, Claimed I need to have Kept the Actual Receipts, Since 2011, for things that are not even relevant! Note: Even tho it was alread Documente in the Maintnance booklet. (Pretty much imply my record was fake) I even said if you can find any signs of Sludge or abuse, then I will be ok with Denying my claim. He agreed there was no signs, yet, kept repeating himself about Company Policy, they have to follow procedures, he has to follow legal Gide lines.... Once I addressed one, he would come up with another stupid technicality... Funny thing, they don't deny it. I Auote: " for $3-$4 repairs we need to have a complete investigation, & send to Corporate for approval" I had to actually ask service manager to please talk to me like a normal human being, instead of Responding like i'm talking to "Siri"... I don't know what is goin on with Dodge, but I really like my Ram & planned to keep it... But, they have a serious problem... Nothing goes smooth... It seems they are trained to use every tool to deny warranty claims... They Bluf, & if it doesn't work, then do the job... How can I trust they do what they say? Already have another problem with Rental... 1st I was told, if it turn out to be the camshaft, which it did, they caver 5 Days Rental! Also said it'll take 3-4 Business days to replace camshaft. On Day 6th I get a call, telling me the company approved my Repa??r & covers the cost, & 2 days of rental!!! On Day 1, The SM had me sign authorisation for $3000 Engine Work, In case warranty didn't cover, and still kept my truck for a week before start working on it. Finally after 10 Days it was done, but now back & forth over rental... I was trying to hear his logic, but... Still in progress... i'm waiting to hear back from SM Regarding Rental Charges... I am a single Parent of a 3 Year old, & also under Cronic Medical Treatment Every other Day... I depend on my transportation,. 10 days W/O my truck, while under warranty! Any other Dealer would cover the rental... It's unfair to make the customer pay $500-$700 for rental! I'll post updates ... Keeping fingers crossed... More

Terrible Sales Office Stopped in this morning to test drive and walked your lot until I decided to look for someone to help me in the showroom. Finally ran in to a couple o Stopped in this morning to test drive and walked your lot until I decided to look for someone to help me in the showroom. Finally ran in to a couple of men in one office and I asked if I could see a salesperson. One of them stated they were busy and they would come out when they finished. I walked to my car and left. Called back later to speak to the general manager and they sent me to Ed. I'm not too sure he was the owner but he stated he was the owner. Explained my interaction and he stated he was sorry and he was short staff. Not one mention of please come back and let me earn your business. My next stop was Rydell Dodge and I bought a new diesel truck. Thank god there are dealers around that want your business..... I'll send you s picture of my new truck.... Rydell was well prepared to take my $52000.00 in return for a great truck... More