Desoto CDJR
Arcadia, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 151 reviews
Bought the vehicle online, had it delivered the next day. That part went smooth as silk. After we washed the coffee splatters and vacuumed up the crumbs that the guy who drove it left for us, the vehicle was That part went smooth as silk. After we washed the coffee splatters and vacuumed up the crumbs that the guy who drove it left for us, the vehicle was as expected. Unfortunately, they've been non responsive with regards to the other stuff they said came with the vehicle, like the 1 year satellite radio and the warranty information, which I've requested information on several times now. I'd like my satellite radio, and I'd certainly like the warranty documentation. I requested the info from "JR" when he delivered the vehicle and was told that "back in his day, they did it different, but that he'd check on it". He didn't follow up. I subsequently received a "thanks for your business, please let me know if you have any questions, and please review us on Google" email. I responded with an "I'd like that information" email. I received a response from Bethany saying "JR is out today and he'll dig into it when he returns". I followed up several days later with both a phone call and an email. The car salesman "JR" called and said "oh that window sticker was just for information on the equipment; not what we were selling you". He went on to say that there was no warranty (I have the window stickers indicating otherwise) and that he had told me all this upon delivery (he apparently doesn't recall telling me how little he knew about the transaction or terms of the sale while standing in my living room). For reference my tag still hasn't arrived either, and the temp tag they issued is expired now. Wouldn't recommend, unless you want to see how stereotypes about car salespeople are made. More
Desoto Ford (CDJR) Has once again provided me with top notch service. I can take my vehicles to any service center but the Best one is right here in Arcadia. Great job everyone! notch service. I can take my vehicles to any service center but the Best one is right here in Arcadia. Great job everyone! More
Greg in service is awesome! As always our service visit was timely and professional. They were very accommodating to our needs. Desoto Auto Mall will continue to be our dealership! was timely and professional. They were very accommodating to our needs. Desoto Auto Mall will continue to be our dealership! More
The best place to shop with the Best Salesperson John Roberts!!! Upon entering the floor, we are always greeted the a Big Hello and I usually get a big Hug 🤗 Roberts!!! Upon entering the floor, we are always greeted the a Big Hello and I usually get a big Hug 🤗 More
Been taking our vehicles to dealership for over 25 years. They went ahead and changed cabin air filter which was good since I didn’t know there was one. They went ahead and changed cabin air filter which was good since I didn’t know there was one. More
Rating for Clint who was out sales person. He was very knowledgeable, friendly, and informative. He wasn't pushy and was very patient. Enjoyed talking to him. knowledgeable, friendly, and informative. He wasn't pushy and was very patient. Enjoyed talking to him. More
Very helpful on new Jeep gladiator purchase. Did not pressure me and I feel that I got a fair deal. This is my second Jeep purchase from them. I shop around but ended up back with them twice. It was pressure me and I feel that I got a fair deal. This is my second Jeep purchase from them. I shop around but ended up back with them twice. It was worth the 30 mile drive. They are very pleasant to deal with. More
The service department does a great job and the staff is very organized and professional. They can get the job done quickly and have reasonable prices. very organized and professional. They can get the job done quickly and have reasonable prices. More
Best service center great people and the best service writer Christopher. Desoto Ford is a great place for service and sales . Happy overall with service writer Christopher. Desoto Ford is a great place for service and sales . Happy overall with service More



