Desoto Ford

After buying cars over the years, I had grown to dislike the process. I simply did not look forward to buying a car. Then I walked onto the lot at Desoto Ford and met Anthony. Anthony "listened" to what I s the process. I simply did not look forward to buying a car. Then I walked onto the lot at Desoto Ford and met Anthony. Anthony "listened" to what I said, did his research, and delivered exactly what I was looking for at a fair price. Never once tried to push something else on me. Most importantly, both Anthony and Desoto did everything they promised to do. When I arrived not long before they closed, Vicki in finance stayed 1 1/2 hours past closing while Anthony personally detailed my car so that I could take it home that night. They easily could have said come back tomorrow. More

The Purchase: We found the vehicle we wanted in the Desota Ford inventory and drove the distance out to Arcadia. They provided us with a generous trade in value and a great price on the vehicle we pur Desota Ford inventory and drove the distance out to Arcadia. They provided us with a generous trade in value and a great price on the vehicle we purchased. The transaction was smooth and significantly quicker than previous experiences we’ve had in large cities. The AWESOME Service: When we purchased the vehicle, we had come to an agreement with the Sales and Service Managers to perform some minor maintenance / repairs at cost the next time we brought the vehicle in for service. Since the purchase date, the ownership/leadership has changed and to my surprise, they had everything documented and they proactively honored the agreement! Beyond that, Abby Depedro is the most knowledgeable, level headed, competent and welcoming Service Writer I’ve ever met. Being small business owners, we know how difficult it is to find, groom and retain such employees. We can’t forget to mention the Mech’s; Great job! We are very happy, and you have earned our business! More

With Steve there was never any pressure , we just looked at the inventory , and casually got to know each other which was good for me . I come from a small midwest town where you knew all the auto sales peo at the inventory , and casually got to know each other which was good for me . I come from a small midwest town where you knew all the auto sales people , and their families . I will go back , and direct freinds to try him before buying . More

Was given a price on a 2023 Bronco by email of 64425. MSRP was 66425. Then next day when tried to complete the sale, the sales manager Patrick Lehmann-said the price would now be the market value price MSRP was 66425. Then next day when tried to complete the sale, the sales manager Patrick Lehmann-said the price would now be the market value price of 76580, increasing over MSRP of over $10,000!! Their website lists the price of $66425. And they call it upfront pricing!! Used their tradein calculator which gave me an average value of 43,000 on my 2020 Jeep Wrangler, but the sales manager, Patrick Lehmann offered my 34,000 on the trade. What a waste of time dealing with them. There is no small town value at this dealership. More

Having purchased my Ford bronco sport at a different dealership, not being given the proper explanation of how my vehicle runs, I decided to approach a different dealership and see if I can attend infor dealership, not being given the proper explanation of how my vehicle runs, I decided to approach a different dealership and see if I can attend information. I was approached by four lovely gentleman at De Soto Ford dealership in Arcadia. Explaining my issue within minutes I was introduced to Tony. Tony gave me over an hour of his personal time on how to run my vehicle and all the amenities that it comes with. I can’t say enough of the gentleman in him his knowledge and this wonderful dealership. Thank you Tony you are awesome.! 👍👍😎👍👍👍 More

Make sure you ask ALL the right questions. We recently purchased a used car from this dealership long distance. Because it was fairly new (2019) we did not ask whether the car had two keys ava We recently purchased a used car from this dealership long distance. Because it was fairly new (2019) we did not ask whether the car had two keys available. When the car arrived, there was only one key. They tried to brush it off, but if you've traded a car in recent year, you know that dealers ALWAYS ask how many keys and if you don't have two, they will charge you for the second one. These keys are expensive - this one is nearly $500. We asked for them to either provide another key at their cost, or reimburse us for getting one made. So far, all we've heard is crickets. More

Totally a different experience from the previous owners. Highly recommend Joey and his sales manager. Five stars Highly recommend Joey and his sales manager. Five stars More

Joey Doucet stays on it! Never quits. Very happy with him and the dealership. Should be a long relationship! I’m actually a new client. Never quits. Very happy with him and the dealership. Should be a long relationship! I’m actually a new client. More

I am very much happy with the vehicle that I purchased from Desoto Automall, and I have Tony to thank for that. I do feel like it suits me, it suits my lifestyle, and I felt that was important. For Tony from Desoto Automall, and I have Tony to thank for that. I do feel like it suits me, it suits my lifestyle, and I felt that was important. For Tony to understand that, I appreciate him for being attentive to that and to me. I am motivated to absolutely get another vehicle from there. Tony will be the person I call. Thank you to Tony and Desoto Automall! More

Went out of his way to make sure I had everything I needed recommend 10 out of 10 needed recommend 10 out of 10 More