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Destination Kia
Albany, NY
7,035 Reviews
Welcome to Destination Kia, your friendly and well stocked Kia dealer serving Albany, Schenectady, Clifton Park, Queensbury, and Kingston, NY! The first thing you should know about us is that we are committed to satisfying you. This applies to when we hand you your keys to your new Kia, when you bring it back to trade up years later, and all of the time in between. Stop into 760 Central Ave in Albany, NY and let us show you around. We're happy to answer any questions you might have and hope to have the opportunity to meet you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,035 reviews
October 16, 2025
I was in a car accident and my 2024 Kia was totaled. I texted Jake and he said come in we will make something work. He and Josh found a car I loved and made sure I would be okay financially. Jake also a I texted Jake and he said come in we will make something work. He and Josh found a car I loved and made sure I would be okay financially. Jake also asked me about my accident and helped me deal with a traumatic experience. More
by Diva49
October 14, 2025
Was very accommodating. Listened to what I wanted gave me what I wanted for my trade kept in mind where I wanted my monthly payment to be and got it right where I wanted. My Listened to what I wanted gave me what I wanted for my trade kept in mind where I wanted my monthly payment to be and got it right where I wanted. My salesman, Jerrad Knots was knowledgeable about the car I picked up, made sure everything was ready when I arrived for pickup More
by Lesadavis55
October 03, 2025
I walked into your dealership and walked out with a sportage xline plug in hybrid. I couldn't be happier. Isaac was very patient and explained everything I had a question about in a very knowledgeable sportage xline plug in hybrid. I couldn't be happier. Isaac was very patient and explained everything I had a question about in a very knowledgeable manner. Had previously bought 6 kias at a competitor and will definitely make Destination my new dealership! More
by debh922
Employees Worked With
October 02, 2025
We live about an hour and a half from your dealership. We brought our daughter's Kia soul in for service, which included a recall brake line replacement. We reluctantly were ready to wait all day. Dani fo We brought our daughter's Kia soul in for service, which included a recall brake line replacement. We reluctantly were ready to wait all day. Dani found out that the car wouldn’t be ready by the end of the day so she found us in the lobby and offered us a rental car. We didn’t even have to ask! She exhibited kindness, professionalism and generosity in spirit. Dani is a spectacular representation of your dealership, truly. More
by Clairey
Employees Worked With
September 29, 2025
Lack of communication with the costumer, never answered the phone calls or texts, not reliable , I picked up my car last Friday September 26, 2025, next day the check engine light was on again. Trying to the phone calls or texts, not reliable , I picked up my car last Friday September 26, 2025, next day the check engine light was on again. Trying to contact the staff in the service department but the associate never pick up the phone. More
by Elard Tamayo
Employees Worked With
September 19, 2025
Work was on time and was well explained to me by John and the service dept! the service dept! More
by ppcampion
Employees Worked With
September 17, 2025
Always good service. Service representatives always courteous informative and helpful. Marshall my service representative on 9/16/25 was very courteous and informative an Service representatives always courteous informative and helpful. Marshall my service representative on 9/16/25 was very courteous and informative and he is a keeper! More
by ckrzanowski5
Employees Worked With
September 05, 2025
My husband and I were in the market for two vehicles and the team and destination Kia understood and appreciated our needs. We worked with JaNyve Smith and we were impressed by how genuine and personable he the team and destination Kia understood and appreciated our needs. We worked with JaNyve Smith and we were impressed by how genuine and personable he was throughout the process. Even though he is still learning the ropes, his patience and willingness to find answers made the experience feel comfortable and low-pressure. We shopped around at multiple dealerships and JaNyve was the sole salesperson to call us to follow up and that is what stood out to us and made us want to continue with the sales. More
by Thedraketwo
September 04, 2025
Janyve Smith was very helpful and knowledgeable. He stayed connected and responsive to us through the entire process and beyond. I would highly recommend Janyve to anyone interested in a Kia. He stayed connected and responsive to us through the entire process and beyond. I would highly recommend Janyve to anyone interested in a Kia. More
by JM
Employees Worked With
Janyve Smith
September 04, 2025
My car broke down in August. KIA said they couldn't get me an appointment til Sept. 4th almost a month later. After towing my car in the day before. I had to call to find out if KIA said they couldn't get me an appointment til Sept. 4th almost a month later. After towing my car in the day before. I had to call to find out if they received it. Daniqua Farmer is supposed to call me and let me know updates on the service that needs to be done. My appointment was at 7:30am. I called left a message and haven't heard from anyone. It Is now 5:45pm. I am so frustrated and disappointed with this whole situation. I want to have my car towed to another service station. I've missed several doctors appointments and have cancelled even more. This is unexceptionable. More
by knockwoodsr
