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Destination Kia
Albany, NY
7,082 Reviews
Welcome to Destination Kia, your friendly and well stocked Kia dealer serving Albany, Schenectady, Clifton Park, Queensbury, and Kingston, NY! The first thing you should know about us is that we are committed to satisfying you. This applies to when we hand you your keys to your new Kia, when you bring it back to trade up years later, and all of the time in between. Stop into 760 Central Ave in Albany, NY and let us show you around. We're happy to answer any questions you might have and hope to have the opportunity to meet you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,082 reviews
July 10, 2025
I found the staff to be very courteous and helpful. Their patience at checkout was exceptional. Their patience at checkout was exceptional. More
by Edie
July 03, 2025
If I could leave zero stars I would. This happened on Monday, June 30th, 2025. Went for an oil change, they recommended brakes, so I went for a full brake job. Picked up the car and This happened on Monday, June 30th, 2025. Went for an oil change, they recommended brakes, so I went for a full brake job. Picked up the car and 15 minutes down the road I hear knocking in the back and have the feeling of no brake fluid. Fortunately, I was able to avoid an accident and find a safe place to park. I find that my rear left wheel is covered in brake fluid, and the caliper wasn’t even attached. The piston came completely out. I then call Kia to explain the situation and the two questions from the woman on the phone were how far away are you from the dealership, and do you think you could drive back. Seriously? After an hour dealing with the tow truck, upon arriving to Kia not one person from management expressed any resemblance of care. We asked to see my car up on the lift and to speak with the mechanic who worked on the car. He simply forgot to screw whatever was needed back on. I asked if they test drove it, and the answer was a 7 mile test drive.. however my in and out mileage on the paperwork was a difference of 1, so that was a lie. I even game him a second chance and he lied again. We were told that they had to order the part and would overnight it if possible, and that Wednesday I should be able to pick it up. I was called around 3pm on Wednesday to be told that they just started working on it, and when I requested an order history of the part they completely ignored it. This place is the most untrustworthy dealership in the area and should be ashamed for the “5 star” service they preach. Literally will never go back or recommend this place to anyone I know. More
by jacob.ritz44
July 03, 2025
Finally after two years. They are supposedly fixing my radio and other issues due to recalls. There is no communication whatsoever the vehicle was supposed to be done alm They are supposedly fixing my radio and other issues due to recalls. There is no communication whatsoever the vehicle was supposed to be done almost a month ago. I have left numerous voicemails to try and figure out what is going on with my vehicle.. and not a single person that works there can contact me back to let me know what is going on. More
by Kawadsbp36
July 02, 2025
We went in to test drive on a busy Saturday and left that afternoon with the exact vehicle we hoped for. Olivia Nolan was an absolute pleasure to work with! She was easy going and didn't pressure or fast tal afternoon with the exact vehicle we hoped for. Olivia Nolan was an absolute pleasure to work with! She was easy going and didn't pressure or fast talk us at all. She was even amazing with our toddler who was in tow at the dealership with us that day. We plan to drive our Telluride for years to come but would absolute work with Olivia again in an instant! More
by Lea.jo713
Employees Worked With
Jose Coffil, Olivia Nolan
July 02, 2025
This was one of the best experiences I ever experienced thanks to Olivia I fill honored to be apart of the family my shopping experience was top tier I’m extremely blessed thank you Olivia and Kia Family. thanks to Olivia I fill honored to be apart of the family my shopping experience was top tier I’m extremely blessed thank you Olivia and Kia Family. More
by mssmith77
Employees Worked With
Olivia Nolan
June 30, 2025
We ended up not buying from Juan. We received an offer from a near by competitor they were transparent and frank about, they couldn't beat it. Juan however would incredibly knowledge. We received an offer from a near by competitor they were transparent and frank about, they couldn't beat it. Juan however would incredibly knowledge. He answered all of our questions thoroughly. He was easily the most informative consultant we spoke with during our several day shopping process. I wish we could have bought from Juan. I would highly recommend him to anyone considering a new Kia. More
by djohnson1084
Employees Worked With
June 26, 2025
Josh and Juan made this new purchase a smooth transition for my family . I appreciated the patience , great service, and a team full of care! I am loyal customer and will continue to return again! for my family . I appreciated the patience , great service, and a team full of care! I am loyal customer and will continue to return again! More
by tashamk12
June 25, 2025
My appointment was for my EV, warrantied work. They offered to complete an almost $800 brake job which I didn’t approve and took it to a local mechanic They offered to complete an almost $800 brake job which I didn’t approve and took it to a local mechanic More
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