Destination Kia
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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After making the original appointment, I received an email in confirmation. A few days ahead of the appointment I received a telephone call. The caller was understandable, pleasant, and efficient. Ch email in confirmation. A few days ahead of the appointment I received a telephone call. The caller was understandable, pleasant, and efficient. Check-in was smooth, the lounge was clean and warm. Time estimate was 1.5 hours, actual time was a bit over 1 hour. Friendly service, professional job. Thank you. More
Staff was professional and knowledgeable. Also, I was in and out in under an hour. Also, I was in and out in under an hour. More
Service is always completed in the time promised. Service advisors are always friendly and informative. Waiting area has enough seats so that you are not on top of one another and I love how they w Service advisors are always friendly and informative. Waiting area has enough seats so that you are not on top of one another and I love how they walk you to your car when you are done I've been at other dealers where had to hunt the entire parking lot to find my car. More
They know their stuff. Very helpful! Dennis Miller was an extremely helpful person and guided me swiftly through the processes. Josh was also a major help and great attitud Very helpful! Dennis Miller was an extremely helpful person and guided me swiftly through the processes. Josh was also a major help and great attitude! More
Friendly, professional staff, clean waiting area the cost of service is extremely reasonable considering this high quality. of service is extremely reasonable considering this high quality. More
They had a Telluride in stock and we were able to walk out with a new lease, not expecting to walk out with anything. Good experience overall. out with a new lease, not expecting to walk out with anything. Good experience overall. More
Asked for a tire rotation and an oil change. I had purchased a package when I financed the car so this cost me all of 20.00! . Wait time was a bit longer than stated. And it was difficult to sch I had purchased a package when I financed the car so this cost me all of 20.00! . Wait time was a bit longer than stated. And it was difficult to schedule the appointment. But all is well and I will be returning. More
It’s dishonest that this particular dealership charged 10% above MSRP to purchase a vehicle. Other dealerships locally were not charging above sticker pricing and had I not been in a predicament of need 10% above MSRP to purchase a vehicle. Other dealerships locally were not charging above sticker pricing and had I not been in a predicament of needing a vehicle right away I would’ve waited it out. It’s disheartening that in these difficult times companies feel it “just business” to price gouge due to demand. I’ve been a registered nurse 22 years and I wouldn’t say to someone “Boy looks like you’re having a heart attack, you really need me, my price for services just went up 10%”. I hope in the future people start being honest and doing the right thing for the greater good. In my opinion the dealership is looking for a sale not to maintain long term loyal customers. More






