Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Destination Kia
Albany, NY
7,075 Reviews
Welcome to Destination Kia, your friendly and well stocked Kia dealer serving Albany, Schenectady, Clifton Park, Queensbury, and Kingston, NY! The first thing you should know about us is that we are committed to satisfying you. This applies to when we hand you your keys to your new Kia, when you bring it back to trade up years later, and all of the time in between. Stop into 760 Central Ave in Albany, NY and let us show you around. We're happy to answer any questions you might have and hope to have the opportunity to meet you soon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,075 reviews
February 07, 2022
Service not as promised. Took several attempts to contact service provider. Getting status updates on service was a task, very frustrating. Preview cost was not provided. Time it took for the service provide service provider. Getting status updates on service was a task, very frustrating. Preview cost was not provided. Time it took for the service provided was unnecessary and inconviencing. However, whenever I did make contact with service provided all my questions were politely answered and they did provided complementary shuttles, even though I had to wait hours after the promised time for pick up. Overall very disappointing. 4/10 More
by Shantal Plass
Verified Customer
February 07, 2022
it was good thank you very much for the service i will return again for my vehicle return again for my vehicle More
by claa31
February 06, 2022
Excellent customer service. Very knowledgeable about product. Very patient and thorough review finalizing purchasing/leasal documents. product. Very patient and thorough review finalizing purchasing/leasal documents. More
by l.coplin
February 06, 2022
Destination Kia always provides excellent customer Destination Kia always provides excellent customer service with service and leasing/purchasing new vehicles. They keep you updated and are always v Destination Kia always provides excellent customer service with service and leasing/purchasing new vehicles. They keep you updated and are always very professional and courteous. More
by crg0824
February 05, 2022
No-pressure, didn't feel rushed.Trustworthy.They No-pressure, didn't feel rushed. Trustworthy. They listened to me. Quick and painless — the dealership made the process easy. Quick and clear comm No-pressure, didn't feel rushed. Trustworthy. They listened to me. Quick and painless — the dealership made the process easy. Quick and clear communication (email or in-person) No games. Final price was exactly as negotiated no last-minute surprised More
by Omimam22
Employees Worked With
Adam , Tom Carrington
February 05, 2022
Service was excellent. People I delt with very accommodating, easy to work with. Melissin Farilien was extremely helpful. accommodating, easy to work with. Melissin Farilien was extremely helpful. More
by KELRACEY
Employees Worked With
February 05, 2022
Very nice and straight to the point and very transparent. Made sure I was happy with my purchase Made sure I was happy with my purchase More
by LYNNEMARIE18
February 05, 2022
Marshall and Dillon are both great to work with . They go out of their way to make your experience one that keeps you loyal to Kia out of their way to make your experience one that keeps you loyal to Kia More
by Jeffpshannon
February 04, 2022
Best experience I’ve ever had buying a new car. And I’m 60 years old!! 60 years old!! More
by mferraro2
