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Destination Kia
Albany, NY
7,075 Reviews
Welcome to Destination Kia, your friendly and well stocked Kia dealer serving Albany, Schenectady, Clifton Park, Queensbury, and Kingston, NY! The first thing you should know about us is that we are committed to satisfying you. This applies to when we hand you your keys to your new Kia, when you bring it back to trade up years later, and all of the time in between. Stop into 760 Central Ave in Albany, NY and let us show you around. We're happy to answer any questions you might have and hope to have the opportunity to meet you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,075 reviews
January 25, 2022
I can’t believe I waited 3 hours for a 20 minute appt. Told there was no issue they reset the code and it came up 55 minutes into my 1 hour and 10 minute drive back home. This department is really irritat Told there was no issue they reset the code and it came up 55 minutes into my 1 hour and 10 minute drive back home. This department is really irritating me. More
by sisal.lotto-0p
Verified Customer
January 25, 2022
The people at Kia are personal, friendly, hard working, they do everything they can to help with whatever you might need. They have a wonderful system in place for the initial transaction with the car, ma they do everything they can to help with whatever you might need. They have a wonderful system in place for the initial transaction with the car, maintaining the car and getting you into the next car. The customer service is the best. More
by dana.ziamandanis
January 25, 2022
I went in for engine light, front gentleman was very assuring. I was able to speak with manager who took care of the situation himself. Also made follow up appointment for next day, to reasses situation assuring. I was able to speak with manager who took care of the situation himself. Also made follow up appointment for next day, to reasses situation. They both made me feel like, Family! More
by mmontalvo655
January 22, 2022
They answered all my questions. Accurate about how long the appointment would take. They did a good job the appointment would take. They did a good job More
by finally 1
Employees Worked With
January 21, 2022
Thank goodness Destination Kia was able to resolve my problem. Who could ever imagine that during the below zero weather that emergency road assistance could have installed a bad battery. Special thanks problem. Who could ever imagine that during the below zero weather that emergency road assistance could have installed a bad battery. Special thanks to my service advisor, Marshall. They really need to clone him! More
by LNDAGRL
Employees Worked With
January 21, 2022
Terrible service for finance dept getting back to customer for filling out paperwork to cancel a premier essential vehicle service agreement after car was sold Left 2 messages on voicemail been waiti customer for filling out paperwork to cancel a premier essential vehicle service agreement after car was sold Left 2 messages on voicemail been waiting 3!days now and no return calls noted Now I will go in person to deal with them now Poor service More
by MCUNNiN528
Employees Worked With
January 21, 2022
The Service Manager is AWESOME! The best I ever had to deal with! My lease is up next month and he will be the reason I decide to get a new car! deal with! My lease is up next month and he will be the reason I decide to get a new car! More
by AXJ1
Employees Worked With
The service manager
January 21, 2022
Excellent customer service/ we have bought three cars from Dillion and always feel well taken care of. from Dillion and always feel well taken care of. More
by mmccleery50
January 20, 2022
Great experience. The sales person was extremely helpful and guided throughout, in picking the right vehicle. and guided throughout, in picking the right vehicle. More
by Ambreen Malik
