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Destination Kia
Albany, NY
7,075 Reviews
Welcome to Destination Kia, your friendly and well stocked Kia dealer serving Albany, Schenectady, Clifton Park, Queensbury, and Kingston, NY! The first thing you should know about us is that we are committed to satisfying you. This applies to when we hand you your keys to your new Kia, when you bring it back to trade up years later, and all of the time in between. Stop into 760 Central Ave in Albany, NY and let us show you around. We're happy to answer any questions you might have and hope to have the opportunity to meet you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,075 reviews
January 19, 2022
Poor follow up and no proactive communication regarding progress or next steps on critical maintenance/repairs. You call and have to call back again to try to get things resolved. you ask to be called and progress or next steps on critical maintenance/repairs. You call and have to call back again to try to get things resolved. you ask to be called and they try to have a full conversation with you via text message. More
by KELLYVINCENT1
Verified CustomerEmployees Worked With
January 19, 2022
Communication with customersIe keeping themInformed of Communication with customers Ie keeping them Informed of when car is going to be or is ready is awful Communication with customers Ie keeping them Informed of when car is going to be or is ready is awful More
by fedupwithmoving
Employees Worked With
Tyler
January 19, 2022
I had an appointment for 8:00 am on Saturday morning for a 15,000 mile check. I was there for almost 4 hours. No one came out to explain. If I could have left I would have. a 15,000 mile check. I was there for almost 4 hours. No one came out to explain. If I could have left I would have. More
by jcoleman6117
January 18, 2022
Everyone was very kind and helpful in describing the work that was required on my vehicle. It is best to drop off vehicle if possible. The wait time can be lengthy but they do provide shuttle service. that was required on my vehicle. It is best to drop off vehicle if possible. The wait time can be lengthy but they do provide shuttle service. More
by kiismom
January 18, 2022
I have leased 5 consecutive kia souls ; One at a time, from them. NEVER HAVE HAD an unpleasant experience. from them. NEVER HAVE HAD an unpleasant experience. More
by greenman_1942
Employees Worked With
Other Employees :
Having dealt with this dealership ever since the it was founded, I've never had a bad experience with anyone I've dealt with!, Rich Petri
January 18, 2022
Easy to deal with. Top notch. 2nd vehicle we have bought from them. Thank You. from them. Thank You. More
by Theyaz8
January 18, 2022
We had a great experience working with Mattius to find a car and a deal that was right for us! 10/10 would recommend!!! car and a deal that was right for us! 10/10 would recommend!!! More
by MEGANL2MAXWELL
January 18, 2022
Kia was the only dealership I went to! Clean, friendly atmosphere & my Salesman Adam was incredible! Not pushy at all - answered all my questions and found me the perfect car at my payment. Best experienc atmosphere & my Salesman Adam was incredible! Not pushy at all - answered all my questions and found me the perfect car at my payment. Best experience I have ever had purchasing a vehicle. Huge thanks to Adam! More
by DEEREBECCA4
