Destination Kia

Staff was courteous and responsive. I don't feel that I have been ripped off. have been ripped off. More

very friendly and efficient. It was a great atmosphere very friendly and efficient. It was a great atmosphere and they attended to our needs. very friendly and efficient. It was a great atmosphere and they attended to our needs. More

Great experience from the minute we walked into the dealership to the day we picked up our new vehicle. Prompt and friendly service with knowledgeable staff. We worked with Zach Mason and he was exce dealership to the day we picked up our new vehicle. Prompt and friendly service with knowledgeable staff. We worked with Zach Mason and he was excellent. Very professional, knowledgeable and extremely patient answering our hundreds of questions. In addition, Zach was very helpful instructing us on features of our new vehicle. We will direct others to this dealership and in particular, Zach. More

Good service and helpful. Service tech was polite and Good service and helpful. Service tech was polite and kept me informed. Coul ask him anything. Good service and helpful. Service tech was polite and kept me informed. Coul ask him anything. More

Stay away from this dealer!!!!!!I purchased a certified Stay away from this dealer!!!!!! I purchased a certified pre owned 2019 Kia Sportage on 9/30/21. Destination Kia gave me a "we owe" to repair the rea Stay away from this dealer!!!!!! I purchased a certified pre owned 2019 Kia Sportage on 9/30/21. Destination Kia gave me a "we owe" to repair the rear bumper, damage to the passenger rear quarter, small dent long rear door and install mud/splash guards. Appointment was made mid December, bumper and a small dent were repaired. Rear quarter not repaired, mud guards not installed. I had also requested an oil change, tire rotation, and check out a problem with the panic alarm. Service called my wife and said the car needed a 45K service and 4 wheel alignment and she gave them the OK to proceed. Now it really starts to get FUBAR. I purchased the car 9/30/21 with 40,725 miles. When I brought the car in I owned it for 73 days and drove 3,671 miles. When I purchased a certified pre owned Kia I assumed that any required maintenance beyond an oil change and tire rotation would be completed before my purchase. After 3,671 miles the air filter changed, 4 wheel alignment completed for $342.60!!! One would expect that that would have been done before my purchase. Service could not duplicate the panic alarm issue so they Disconnected The Remote Start!! I called service and collision department and left several messages with no response. The Receptionist at Destination Kia gave me the email for the internet sales manager. I emailed my complaints and got no response. I also called and left several messages for another manager and no response. I emailed my sales person and they did have service call me back. Service was going to reimburse me for the 45K service. That was over 2 weeks ago and I have not seen any reimbursement. I did visit service and remote start has been reconnected. I did speak with the internet manager and they were going to "look at the records and call back. That was 10 days ago and still no call. Stay away. Promises broken. Calls never returned. More

Get you in right away and keep you up to date on the progress of your vehicle. progress of your vehicle. More

Service was excellent as always! Rich in service department was friendly and the service was performed more quickly than I expected. department was friendly and the service was performed more quickly than I expected. More

They were wonderful to work with! They were courteous and conscientious with my car. I highly recommend. and conscientious with my car. I highly recommend. More

The work was fine but I did not like waiting there for 5 1/2 hours for it to be finished. 1/2 hours for it to be finished. More

Michael the Service Advisor was great kept us in the loop with our repairs took some time to get done due to Covid.. great service! with our repairs took some time to get done due to Covid.. great service! More