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Destination Kia
Albany, NY
7,075 Reviews
Welcome to Destination Kia, your friendly and well stocked Kia dealer serving Albany, Schenectady, Clifton Park, Queensbury, and Kingston, NY! The first thing you should know about us is that we are committed to satisfying you. This applies to when we hand you your keys to your new Kia, when you bring it back to trade up years later, and all of the time in between. Stop into 760 Central Ave in Albany, NY and let us show you around. We're happy to answer any questions you might have and hope to have the opportunity to meet you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,075 reviews
December 31, 2021
I am very pleased with the service provided by Destination. Always pleasant, quick and above and beyond. Destination. Always pleasant, quick and above and beyond. More
by mlugo3765
Verified CustomerEmployees Worked With
December 31, 2021
Had an oil change appointment at 11:00. Got there 10 of 11, took maybe 5 minutes to get helped. They seemed pretty busy. Had 3 small kids with me, figired we drank up the street to the finer for breakfast 11, took maybe 5 minutes to get helped. They seemed pretty busy. Had 3 small kids with me, figired we drank up the street to the finer for breakfast. The guy who took my car told me an hour to an hour and a half and my car would be done. Took our time at the diner and got back about 12:30. Car wasn't finished so we went to the waiting room. Text my service guy as they told me that's what I had to do in order to have status updates, etc. He never text back. About 2:00 I got word that my car was done. Got the car about 2:15. Meanwhile I had 3 impatient little kids and 2 days before Christmas I had a lot at home to do. I won't utilize this dealership again to get an oil change. I live 45 mins away and its just not convenient for me. More
by ostatekt
Employees Worked With
The nice lady at the check out with her cute daughter.??
December 31, 2021
Everyone is Super friendly! The service guys are Very quick and efficient. Thank you destination Kia! quick and efficient. Thank you destination Kia! More
by Ebschein1980
December 31, 2021
Tommy our salesman was very helpful. He helped us make q great deal to lease the car. Thank you! great deal to lease the car. Thank you! More
by FOXGLOVE41
December 30, 2021
Good friendly people take care of you only complaint is waiting 3 weeks to get my oil changed!! waiting 3 weeks to get my oil changed!! More
by mreynolds
Employees Worked With
December 30, 2021
Dealing with Dave and Mel was a pleasure, as I was a buyer coming from Long Island's East End I needed a team who could get the job done and get me out the door quickly and efficiently. Thank buyer coming from Long Island's East End I needed a team who could get the job done and get me out the door quickly and efficiently. Thanks for your help and will gladly do business again with Destination KIA. More
by manny385
Employees Worked With
Dave Rialli , Mel
December 30, 2021
The service department is efficient and customer oriented. The manager has been able to answer any of my questions. oriented. The manager has been able to answer any of my questions. More
by GG
December 30, 2021
This is the last time I bring my Kia to this dealer. They consistent lack of parts on hand, they display an inability to contact us with updates as promised, have exorbitant prices and are generally rude. Th consistent lack of parts on hand, they display an inability to contact us with updates as promised, have exorbitant prices and are generally rude. They are rude when asked for updates and act as though they’re doing you a favor. This is not customer service. Sadly, however, it’s what I’ve come to expect from overblown egos of car dealerships. Strongly recommend avoiding. More
by Spiro429
December 30, 2021
After being there for 5 hours one of the issues I originally set this service up for was never looked at or diagnosed. It was a slow leak in one of the tires. After paying a $135 diagnostic fee the i originally set this service up for was never looked at or diagnosed. It was a slow leak in one of the tires. After paying a $135 diagnostic fee the issue of a loud noise stemming from one of my front brakes was deemed"normal". And to top it off the coupons sent to me were almost overlooked and the service man chose to use a $50 one over a $100 one for any service, with no explanation. He also said it was too late in the day to take the car back in to resolve the slow leak. Very dissatisfied. More
by FUNK29
Employees Worked With
Lucas Lapins
