
Destination Kia
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Quick straight forward buying process. Salesperson was attentive and responsive. Pickup was quick and painless. Was able to get out of existing lease and into a more practical car. attentive and responsive. Pickup was quick and painless. Was able to get out of existing lease and into a more practical car. More
Treated very well by the salesman, Mathias. By the end of the process, we felt comfortable with him as if he was family. No real issues with the dealership except for the dollar increase over the more. of the process, we felt comfortable with him as if he was family. No real issues with the dealership except for the dollar increase over the more. I realize that the market adjustment was caused by the inability to get cars but always hard to swallow when you feel like your paying an additional $5,000 and receiving nothing in return. That was the only reason for a 4 star rating instead of 5. More
It was professional. Super clean. Staff was so helpful and very informative. Our salesperson went above and beyond and explained everything during our new car buying process. and very informative. Our salesperson went above and beyond and explained everything during our new car buying process. More
I think after spending nearly $60000 on a brand new vehicle, they should automatically give you a loaner while trying to fix a computer software problem which took nearly 3 days to complete. vehicle, they should automatically give you a loaner while trying to fix a computer software problem which took nearly 3 days to complete. More
Courteous staff, although very busy. Tried to make an appointment to have my repair done after ordered part arrived, and never received phone call back .... but eventually was able to make appointment. P appointment to have my repair done after ordered part arrived, and never received phone call back .... but eventually was able to make appointment. Part was broken on installation, and I was provided with a loaner, was grateful for this. Unfortunately, check engine light came back on 12 hours later. More
Wouldn’t honor oil change that was 3 months past use. Would think with covid they would have honored it. Also had appointment for recall that was supposed to take 15 minutes. Once again, wait is always Would think with covid they would have honored it. Also had appointment for recall that was supposed to take 15 minutes. Once again, wait is always much longer. Same happens with oil change. Have waited over an hour at times More
My recall issue was fixed with no problem!I waited for My recall issue was fixed with no problem! I waited for the work to be done. Professional and well done with communication regarding my issue. My recall issue was fixed with no problem! I waited for the work to be done. Professional and well done with communication regarding my issue. More
The service was completed in a timely manner . Mike was professional and explained the details of the services I needed to have done to my vehicle . professional and explained the details of the services I needed to have done to my vehicle . More
Jake was very professional and helpful when we were looking at vehicles. Made the process very easy. We will be visiting Destination Kia when our lease is up. looking at vehicles. Made the process very easy. We will be visiting Destination Kia when our lease is up. More
I just didn't like the wait because I had 6 appointment and I was still there for 3.5 hours on my Saturday night and I was still there for 3.5 hours on my Saturday night More