Destination Kia
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great friendly service with a smile! Took the time to answer my questions and get me a price I could work with. Willing to go the extra mile. answer my questions and get me a price I could work with. Willing to go the extra mile. More
He did an excellent job and pointed out to me that my car needed inspection this month. I wasn’t aware of this since I lost my husband to Covid earlier this year. I need To pay attention to these things that needed inspection this month. I wasn’t aware of this since I lost my husband to Covid earlier this year. I need To pay attention to these things that need to be done at certain times. Thanks again for his caring attitude. More
Brought my 2018 Sorento in for a warranty repair. My service advisor Lucas was very professional, he explained what they would do and how long it would take. Car was fixed on time and given a car wash. service advisor Lucas was very professional, he explained what they would do and how long it would take. Car was fixed on time and given a car wash. KIA makes a good car and Destination KIA's employees make the ownership experience great! More
Lucas Lapins was my service advisor and explained everything and was very nice to deal with in regards to work being done. I recommend destination Kia! everything and was very nice to deal with in regards to work being done. I recommend destination Kia! More
Dennis was great; easy to work with and quick to respond. Enjoyed the ease of the car buying process and got a quality vehicle! Thanks! Enjoyed the ease of the car buying process and got a quality vehicle! Thanks! More
The service member was efficient and very communicative!! They took us in in a timely manner and finished before the estimated time. They made sure we knew what was happening They took us in in a timely manner and finished before the estimated time. They made sure we knew what was happening More
Dennis was wonderful everyone was very nice. Best car buying experience I have ever had will definitely return and recommend to other people thank you all buying experience I have ever had will definitely return and recommend to other people thank you all More
This whole crew is terrific. We bought our car and had it serviced here and you couldn't ask for better. We highly recommend them! serviced here and you couldn't ask for better. We highly recommend them! More
If you want good customer service, good communication, and want the job done right you should take you vehicle somewhere else. The work is sloppy and the communication is almost nonexistent. I left 6- and want the job done right you should take you vehicle somewhere else. The work is sloppy and the communication is almost nonexistent. I left 6-8 voicemails (and messages with multiple people) and received one follow up. I left a message asking for the service manage to call me and he never did. I sent three text messages through the iService and receive one reply that wasn’t a status update. My calipers have needed replacement twice now over the course of less than three months. The multi point inspection is a joke. I have yet to see a single video inspection that claim they will send. My car leaves with a new problem every time. More
Incredible folks working at Destination Kia all around. Nick was knowledgeable about the models and patient with us. Destination Kia put in the extra work to ensure I was squared away as it was an out-of-s Nick was knowledgeable about the models and patient with us. Destination Kia put in the extra work to ensure I was squared away as it was an out-of-state purchase so required some extra steps. I left with my dream car and couldn’t be happier with the entire experience. Thank you Destination Kia! More






