Destination Kia
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Last experience was great. This one much less than. Had to drop off because of the recall. Was on a time crunch picking up after work. Called to pay so I could just pick up. Alicia couldn’t take payment, k to drop off because of the recall. Was on a time crunch picking up after work. Called to pay so I could just pick up. Alicia couldn’t take payment, kept trying to transfer and disconnected me 6 times, keeping me calling back. Over 15 minutes just trying to pay. Cashier answered main line after pushing 0 and assured me she’d have my keys for an easy pick up. Walk in she makes me go to service to get. Have to wait in line then service rep who knew I was in a rush had audacity to ask me to review survey with him. More
The service center was very quick and very detailed about my service for my car. The staff was friendly and very helpful every step of the way. my service for my car. The staff was friendly and very helpful every step of the way. More
Dealership was great sales person was on point with sale and finance dept did great job as well so overall experience was a positive one and finance dept did great job as well so overall experience was a positive one More
I bought a Kia Niro. Its features were amazing. I want to thank Amy who helped us a lot. She was awesome and very kind. thank Amy who helped us a lot. She was awesome and very kind. More
The service center seems to be lacking these days. I came in for a recall and the attendant mentions that I’m almost at 30,000 miles, which is fine but to try and sell it after I told him I was only in for t in for a recall and the attendant mentions that I’m almost at 30,000 miles, which is fine but to try and sell it after I told him I was only in for the recall. I.e. the air filter; shouldn’t this be changed sooner than that?? More
I’m very pleased with the KIA dealership. Very happy with my choice of cars, the KIA Seltos. Service department is professional and on time. my choice of cars, the KIA Seltos. Service department is professional and on time. More
From arrival I felt comfortable & never pressured, Employees were polite and knowledgeable, willing to work with me, answered all of my questions. My salesman John was wonderful Employees were polite and knowledgeable, willing to work with me, answered all of my questions. My salesman John was wonderful More
I was just there for a NYSI not really any repair work or service. Although I have been in before for service work. They confirmed my appointment and notified me when work was completed. It was easy to pay service. Although I have been in before for service work. They confirmed my appointment and notified me when work was completed. It was easy to pay by phone without having to be present , as I was unable to be there before closing. More
We had a great experience! We came in with 1 leased vehicle to return and 1 older vehicle. They turned everything around for us and sent us home in a nicer,much newer vehicle!! Very happy with them a vehicle to return and 1 older vehicle. They turned everything around for us and sent us home in a nicer,much newer vehicle!! Very happy with them and would definitely refer you to Anthony! He was very honest with us from the start. Having "older" vehicles would be an issue but he made it happen!! Thank you Anthony and Adam for doing a great job!! Tell them June and Dave sent you!!! More
Overall it was good experience but a minor accident with the car wasn't mentioned. Also couldn't get info on warranties. Still don't know what kind of warranties come with the car. The mechanic that inspect the car wasn't mentioned. Also couldn't get info on warranties. Still don't know what kind of warranties come with the car. The mechanic that inspected the car was very nice, honest and knowledgeable. More






