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Destination Kia
Albany, NY
6,981 Reviews
Welcome to Destination Kia, your friendly and well stocked Kia dealer serving Albany, Schenectady, Clifton Park, Queensbury, and Kingston, NY! The first thing you should know about us is that we are committed to satisfying you. This applies to when we hand you your keys to your new Kia, when you bring it back to trade up years later, and all of the time in between. Stop into 760 Central Ave in Albany, NY and let us show you around. We're happy to answer any questions you might have and hope to have the opportunity to meet you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,981 reviews
July 01, 2021
Overall good but a few issues arose at the time of the actual purchase. Need to disclose additional warranty coverage earlier in the process not on the day of the purchase. Also assured that the 2022 vehi actual purchase. Need to disclose additional warranty coverage earlier in the process not on the day of the purchase. Also assured that the 2022 vehicle would only be a few hundred dollars more than the 2021 vehicle we test drove. Such was not the case. Transparency, early disclosure and accurate representation need improvement. More
by lakeplace2003
Verified Customer
July 01, 2021
Service on a 3 month vehicle should be diagnosed to see if it’s a warranty part before telling a customer they have to sign a waiver saying they may have to pay. The service took a month to finally get an if it’s a warranty part before telling a customer they have to sign a waiver saying they may have to pay. The service took a month to finally get an appointment and they were not very nice to deal with 😕 More
by Cciraulo60
July 01, 2021
We were very impressed by the service department. They went above and beyond. Rich was very attentive to us. Updating us to let us know what was going on. went above and beyond. Rich was very attentive to us. Updating us to let us know what was going on. More
by RTOWN
July 01, 2021
Was pleased with the cleanliness & the friendly people that work there. that work there. More
by LOVRTOCOOK254@aol.com
July 01, 2021
Wonderful Michael in the service department was fantastic he kept me well aware of what was going on and when I picked up my car went through everything with me. It was absolutely excellent he kept me well aware of what was going on and when I picked up my car went through everything with me. It was absolutely excellent More
by lizbreen1212
Employees Worked With
July 01, 2021
I was helped immediately upon arrival. My service was completed earlier than was guaranteed. The facility was clean. My car was washed prior to delivery. completed earlier than was guaranteed. The facility was clean. My car was washed prior to delivery. More
by nlmills1025
July 01, 2021
Out within the hour and serviced two of our cars, very pleasant and courteous, even a car wash, thanks Tommy Carrington,best purchase I ever made! pleasant and courteous, even a car wash, thanks Tommy Carrington,best purchase I ever made! More
by joycearie24
Employees Worked With
July 01, 2021
Great service. Clean waiting area. Friendly and courteous service advisor service advisor More
by PARROTBAYGAL61
July 01, 2021
Friendly employees and quick service. Lounge could have a workspace area for use of laptops and also some coffee, but may be a covid restriction? workspace area for use of laptops and also some coffee, but may be a covid restriction? More
by MICHAEL.RILEY
