
Destination Kia
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I've always been pleased with the service I received every time I go in there. every time I go in there. More
We had been looking to purchase a 2023 Kia Sportage Prestige Hybrid. Went to another dealership that did not have any on the lot and we were told that we would have to wait months for one to arrive. Prestige Hybrid. Went to another dealership that did not have any on the lot and we were told that we would have to wait months for one to arrive. Hopped online and saw that Destination had Prestige models on the lot. Even though those vehicles turned out to be in the process of being sold, Alex, got on his computer, saw that one would be arriving in a month, and clicked to hold it for us. It actually showed up two weeks later. In between, Alex checked in via text and phone to update us and answer any questions we had. Throughout the entire process, he listened to what we said, asked questions based on what we said, and never applied any pressure to spend more or add on options (the stuff that many of us have felt at one time or another). On the big day, we got to the dealership and though it was the last day of the month and very busy, the process went very smoothly. Alex took time to go out to the vehicle and explain again in detail most of the equipment and safety features. Alex then made sure to see us out to the car and do a last-minute check-through with us to make sure we were happy. We were. We drove away very happy in a new Kia Sportage and would come back again when a vehicle need arises. Hopefully, Alex is there to answer the call. PS: We recommended Alex to our son and daughter-in-law who then bought a Telluride from him. More
it was very good , staff was very nice quick service and car wash was great . car wash was great . More
Expert service clean dealership Michael was very friendly didn’t take long to do the service that they had planned for me let me know that I had two recalls and took care of them didn’t take long to do the service that they had planned for me let me know that I had two recalls and took care of them More
Personable Friendly,somewhat punctual. Marshall has been extremely helpful to me always.A satisfied customer. Marshall has been extremely helpful to me always.A satisfied customer. More
March 30, 2023 Where do I begin with this rude salesman Dennis Miller!? Drove an hour and a half to this Dealership to be met with this con man who refuse to sell me a car today because I did not salesman Dennis Miller!? Drove an hour and a half to this Dealership to be met with this con man who refuse to sell me a car today because I did not want to use their "Financing". This man was very condescending, and just a shady character. Guy had a very cocky attitude " I'm the best salesman at this Kia dealership"! He also promised me his "Finance Guy" can get me a better interest rate which that was a lie. Then he proceeded to give me a lecture about my past finances. I don't know where they found this guy at, but I was willing to buy a brand-new car from this dealership with my own bank until Dennis came out his mouth and said, "I'M NOT GONNA GIVE YOU A PURCHASE AGREEMENT TO GIVE BACK TO YOUR BANK UNLESS YOU PUT DOWN $300.00"! I'm just flabbergasted I have never in my life delt with this kind of xxxx behavior, but I will be taking my complaint to a higher level because this is Unacceptable... More
This is my third car from destination Kia, happy with the product, best part service department, courteous and explain what’s going on just dealt with Mike and he was great , product, best part service department, courteous and explain what’s going on just dealt with Mike and he was great , More
Mel was SUPER COOL! !! My experience with Destination Kia was so laid back and a Great Experience Overall. Most of that had to do with Mel. He was extremely helpful with !! My experience with Destination Kia was so laid back and a Great Experience Overall. Most of that had to do with Mel. He was extremely helpful with Explaining every different feature of My New Car and THE APP that goes with it. He definitely knows THE PRODUCT and has an easy way to explain and make you feel at ease with all of it. THANK YOU MEL for my NEW KIA!!! Josh was my guy in FINANCE!!! He made it all happen with ease and confidence. Josh just topped off a GREAT EXPERIENCE with DESTINATION KIA! He walked me through everything and helped me understand all of the finer points. THANK YOU JOSH!!! More