Destination Kia
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,096 reviews
Didn't have to wait for my car was done on time, but they forgot to restart the service notice on my car. I have to bring it back in. forgot to restart the service notice on my car. I have to bring it back in. More
Did a great job on identifying and repairing issues , just seem like 5 days was a lot ...of course it is 2020 Thanks for your expertise! just seem like 5 days was a lot ...of course it is 2020 Thanks for your expertise! More
I had the unfortunate pleasure of needing a tremendous amount of work on my high mileage vehicle. As a result, numerous visits were made to this dealership to get the necessary work completed. Thankfully amount of work on my high mileage vehicle. As a result, numerous visits were made to this dealership to get the necessary work completed. Thankfully, my most recent service visit addressed all concerns and appropriate repairs were done in thorough and timely fashion. The service manager and advisor worked together to provide me with the best value on parts/labor/rental vehicle costs. The master technician also provided sincere and excellent explanations re: needed repairs. One caveat, I wish a more comprehensive inspection of my vehicle was completed at the very first visit ... and had I been informed of ALL the necessary or potential repairs, I would have "walked away" from this car. The initial impression based on my service advisor's comments led me to believe that my car was in relatively good shape and the work needed was routine maintenance. However, that quickly changed. I understand that I cannot change the past and this experience has taught me a lot. I do recommend this establishment based on quality of work and customer service. More
Rushed! Many errors! Not pleased! No owners manual. No instructions on using features. Covering up errors w/lies. No offer to take for a test drive. Told to drive around parking lot. no apologies for sell instructions on using features. Covering up errors w/lies. No offer to take for a test drive. Told to drive around parking lot. no apologies for sellers errors.it would be nice to have gotten a look at the service area, maybe even a business card . No review on the features and no manual in the car. More
Missed expected completion date but service was good. Dropped it off Thursday morning and was told it would be done by end of day but it wasn't done until Monday Dropped it off Thursday morning and was told it would be done by end of day but it wasn't done until Monday More
Yes.. the last time I was at Kia getting an oil change where everybody’s wearing a mask except for one guy. He comes in not wearing a mask he was told to put the mask on but he never did and he just sat t where everybody’s wearing a mask except for one guy. He comes in not wearing a mask he was told to put the mask on but he never did and he just sat there and nobody did nothing about it. I come in for an oil change I possibly could’ve left with the virus you need to do something more about that. More
Dillion is the best car salesman I have ever bought a car from! He deserves a raise!!! He was informative and so helpful and got me the deal I wanted! from! He deserves a raise!!! He was informative and so helpful and got me the deal I wanted! More
Dealership did a great job. This marks our third automobile purchased at Destination Kia. We now have a Sportage, Sorrento and recently a new K5. automobile purchased at Destination Kia. We now have a Sportage, Sorrento and recently a new K5. More
Amy did an amazing job and was a joy to work with!! We are loving our new Telluride!! Thank you so much for all your help! are loving our new Telluride!! Thank you so much for all your help! More
The dealership was extremely busy on the Saturday we visited. We arrived w/o an appointment but we’re quickly paired up with Kenny Lau. We found him extremely knowledgeable, professional and attentive visited. We arrived w/o an appointment but we’re quickly paired up with Kenny Lau. We found him extremely knowledgeable, professional and attentive. There was no pressure as we worked through the decision making process. By the end of the visit, we left a deposit for a new Telluride, but unfortunately it had to be ordered based on the model and color choice. We were prepared to wait until mid to late January to get just what we wanted. Within a week Kenny called to inform us the model we were looking for, albeit a different color (Wolf Gray) was available so we made arrangement to check it out. Long story short, we arrived on Saturday 11/7, at 9:00am to check it out and take it for a test drive. By 5:00pm the Wolf Gray Telluride with Black wheels and Nightfall Edition was in our garage. We absolutely love it! I would like to personally thank Kenny Lau for making the experience pleasant, he far outpaced our expectations. Thanks you Kenny! More






