Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Destination Kia
Albany, NY
7,096 Reviews
Welcome to Destination Kia, your friendly and well stocked Kia dealer serving Albany, Schenectady, Clifton Park, Queensbury, and Kingston, NY! The first thing you should know about us is that we are committed to satisfying you. This applies to when we hand you your keys to your new Kia, when you bring it back to trade up years later, and all of the time in between. Stop into 760 Central Ave in Albany, NY and let us show you around. We're happy to answer any questions you might have and hope to have the opportunity to meet you soon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,096 reviews
November 11, 2020
I was greated right away, and told it would take about an hour. They did a good job (service, tire rotation and alignment). Only negative was it took twice the amount of time then they quoted me. I'm hour. They did a good job (service, tire rotation and alignment). Only negative was it took twice the amount of time then they quoted me. I'm More
by PAMC125
Verified Customer
November 10, 2020
Dustin was friendly and personable! I arrived early and he was able to get my vehicle inspected quickly. The whole transaction was less than 20 minutes. he was able to get my vehicle inspected quickly. The whole transaction was less than 20 minutes. More
by cooktillidrop0319
Employees Worked With
Dustin
November 10, 2020
Always super friendly and not pushy but also informative. The staff is polite and the facilities are clean and airy. I always like coming here to get my services done. The staff is polite and the facilities are clean and airy. I always like coming here to get my services done. More
by KMS0387
November 10, 2020
I gave myself 24 hours to get my thoughts straight about how I was treated at Destination KIA. I decided not to bring emotions into how they handle their paying customers, but I do think it's important t how I was treated at Destination KIA. I decided not to bring emotions into how they handle their paying customers, but I do think it's important to get out one word of warning for anyone who considers doing business with them in the future: Get your brakes checked! They finessed a set of brakes through a lax inspection so that when ~3 months had gone by, the pads on my back drivers side tire began to violently scrape against the rotor. I couldn't hear it, it was only on one side, and I NAIVELY assumed if you sell a car to someone, the least you can do is change the oil and switch out the pads. Or maybe give a heads up to the guy giving you 16,000$ that as soon as you drive off the lot, the damage will begin. They were condescending and adamant that this was not their problem. It was of little concern for them to make it right, even though I had bought the car under 6 months ago. They quoted me a 480$ repair, and since I was upset about the circumstances, they offered me a 15% discount. I chose to take my business somewhere they don't condescend to their paying customers and skirt liability. So, like I said: Get your brakes checked!!!!!! More
by 20hondaccord16
Employees Worked With
Not willing to call out specific people who were maybe just having a really bad day.
November 09, 2020
I feel that I was ripped off with what I was charger for labor and will NOT be having anything more to do with Destination Kia. labor and will NOT be having anything more to do with Destination Kia. More
by AIRBORNE3250
Employees Worked With
November 09, 2020
I am very satisfied with the very efficient and friendly service that I received at Destination Kia. Marshall kept me updated with the progress of my car. service that I received at Destination Kia. Marshall kept me updated with the progress of my car. More
by lewisan57
November 09, 2020
Melissan was very helpful and would recommend him highly. He was very knowledgeable and we are very happy that he convinced us to get the telluride ex. He was very knowledgeable and we are very happy that he convinced us to get the telluride ex. More
by Jackie
Employees Worked With
November 09, 2020
Great service and the sales team listened to our needs without attempting to put us in a vehicle that was beyond our means. Thank you! without attempting to put us in a vehicle that was beyond our means. Thank you! More
by davidcstraight
November 09, 2020
Lynn was really great at communicating what I needed to have done and explained it well. They offered a nice place to sit and enjoy a clean environment. I would recommend them to any of my family or frie have done and explained it well. They offered a nice place to sit and enjoy a clean environment. I would recommend them to any of my family or friends considering KIAS More
by Consewsgirl
Employees Worked With
Lynn
November 09, 2020
All my interactions with staff were a positive experience. They were polite, efficient and thorough in all aspects of service and Rich who provided my transportation to and from the dealership wa experience. They were polite, efficient and thorough in all aspects of service and Rich who provided my transportation to and from the dealership was outstanding! I was immensely pleased that my Kia recall was expedited so promptly! More
by NHASSO7
Employees Worked With
Rich Petri
