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Destination Kia
Albany, NY
6,981 Reviews
Welcome to Destination Kia, your friendly and well stocked Kia dealer serving Albany, Schenectady, Clifton Park, Queensbury, and Kingston, NY! The first thing you should know about us is that we are committed to satisfying you. This applies to when we hand you your keys to your new Kia, when you bring it back to trade up years later, and all of the time in between. Stop into 760 Central Ave in Albany, NY and let us show you around. We're happy to answer any questions you might have and hope to have the opportunity to meet you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,981 reviews
October 12, 2020
Great service during my oil change and other service. They walked me through everything and stayed in tpich with me while my car was being serviced. They walked me through everything and stayed in tpich with me while my car was being serviced. More
by HRPRUDEN
Verified Customer
October 12, 2020
Very safe environment Very knowledgeable service Very safe environment Very knowledgeable service person Very kind and caring service person Service person was marshal blakeslee I always feel I Very safe environment Very knowledgeable service person Very kind and caring service person Service person was marshal blakeslee I always feel I am in good hands at destination Kia More
by Nancy
Employees Worked With
October 11, 2020
This is a conflicted review. Positives:The service This is a conflicted review. Positives: The service professionals I interacted with were kind and helpful. They were able to get me into a rental This is a conflicted review. Positives: The service professionals I interacted with were kind and helpful. They were able to get me into a rental vehicle. One of the master techs was able to show me what was going on with my vehicle with a simple explanation. Lastly, communication issues were addressed in an effective manner by the service advisor I was working with. Negatives: Additional work that was required for my vehicle (critical rear suspension issues) should have been caught during my first visit. Quite often it is very difficult to get a hold of anyone in the service department (no one answers the phone due to lack of staff or available staff helping other customers). The hourly labor rate is a bit high at $130. The work completed seems incomplete/haphazard as I am now experiencing new issues after repairs were completed. More
by freesia918
October 10, 2020
Just awesome!!!. From the time I walked in to the time I drove out with my new car. I said what I wanted and what I was going to pay and that's what happened! drove out with my new car. I said what I wanted and what I was going to pay and that's what happened! More
by ANNSID3
Employees Worked With
Damon Luton
October 09, 2020
They dealership was clean. Personnel wore their mask, were pleasant, the service to my car was good although there was a recall on my kia 2021. were pleasant, the service to my car was good although there was a recall on my kia 2021. More
by daisyredding
Employees Worked With
October 09, 2020
I'm getting the run-around on my brakes. This will be the third set of brakes in 20k miles. Brake issues are a known issue with Stingers and I feel this should be covered. I paid $112 for nothing to be the third set of brakes in 20k miles. Brake issues are a known issue with Stingers and I feel this should be covered. I paid $112 for nothing to be done to my car. More
by Stimpy1414
October 09, 2020
Marshall kept me informed on the status of my car. We took the shuttle and the driver called to ask if we wanted to be picked up earlier as he noticed our car was ready. Excellent service! took the shuttle and the driver called to ask if we wanted to be picked up earlier as he noticed our car was ready. Excellent service! More
by MACAD830
October 09, 2020
I felt very safe with all the Covid precautions. I was dealt with in a very respectful and professional manner by the team especially by Marshall Blakeslee. dealt with in a very respectful and professional manner by the team especially by Marshall Blakeslee. More
by karen Hopkins
Employees Worked With
October 09, 2020
I found my vehicle online and called to schedule an appt. the next day. The service was on time, efficient, safe and very comfortable. I drove my car home that day and I love it. Highly recommend this busin the next day. The service was on time, efficient, safe and very comfortable. I drove my car home that day and I love it. Highly recommend this business. All staff were great. No complaints about anything. More
by DPLANTY
Employees Worked With
Damon Luton
October 08, 2020
Amy was excellent to work with. Motivated, honest, and anxious to please. Negotiations were handled professionally and courteously. Definitely will recommend Amy and Destination to others. anxious to please. Negotiations were handled professionally and courteously. Definitely will recommend Amy and Destination to others. More
by CHIZ1965
