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Destination Kia
Albany, NY
7,084 Reviews
Welcome to Destination Kia, your friendly and well stocked Kia dealer serving Albany, Schenectady, Clifton Park, Queensbury, and Kingston, NY! The first thing you should know about us is that we are committed to satisfying you. This applies to when we hand you your keys to your new Kia, when you bring it back to trade up years later, and all of the time in between. Stop into 760 Central Ave in Albany, NY and let us show you around. We're happy to answer any questions you might have and hope to have the opportunity to meet you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,084 reviews
October 28, 2020
It was easy,as usual to do business with Destination Kia. I called Gianni who I’ve worked with before.He ran some numbers for me.After a little negotiating,I ended up getting a 2021 Kia K5 with all wheel dri I called Gianni who I’ve worked with before.He ran some numbers for me.After a little negotiating,I ended up getting a 2021 Kia K5 with all wheel drive.Great car.No pressure.Great dealership! More
by steroids
Verified Customer
October 27, 2020
Quick, courteous and professional group of people. Places is clean and sanitized frequently. Social distancing is strictly enforced. My questions quickly answered and satisfied with the service. is clean and sanitized frequently. Social distancing is strictly enforced. My questions quickly answered and satisfied with the service. More
by gpinano
Employees Worked With
Lynn, Rich Petri, Jake Mauceri
October 27, 2020
This was my first service performed at Destination Kia and was absolutely the most thorough job I've ever had done on my vehicle. With over 140,000 miles they were able to inform me as to what needed to b and was absolutely the most thorough job I've ever had done on my vehicle. With over 140,000 miles they were able to inform me as to what needed to be done without charging me an exorbitant amount of money for unnecessary services. I would absolutely recommend Destination Kia to anyone! More
by Justin
October 27, 2020
Mel was an awesome salesman and got me an amazing deal. Between him and Adam they made the whole process as easy as could be! Between him and Adam they made the whole process as easy as could be! More
by stephaniemmeissner
October 27, 2020
We were taken right in was told it would take about an hour. The total time we were there was 50 minutes Very pleasant experience hour. The total time we were there was 50 minutes Very pleasant experience More
by Cathy01
October 27, 2020
Tom did a great job, very professional explained everything , answered all my questions. Tom was very knowledgeable about the vehicle and the process, wonderful experience . everything , answered all my questions. Tom was very knowledgeable about the vehicle and the process, wonderful experience . More
by Gmiller
Employees Worked With
Tom Carrington
October 27, 2020
Second time I have disappointed in the service! Think I’ll stick with convenient drive through service places. Not worth 45 mins of travel. I went there to address a noisy fan. I was told that the “bumpe I’ll stick with convenient drive through service places. Not worth 45 mins of travel. I went there to address a noisy fan. I was told that the “bumper to bumper” warranty doesn’t cover damage done by rodents, which it likely is. There would be a $129 fee to look at it. It’s a lease...you think they’d be interested in fixing things. I’ll not use the fan, thank you! He actually told me it may “clear up on its own”! A “recall” was fixed....I never received notice of a recall! Recall was not explained to me and the last recall I had fixed there resulted in a breakdown in Delaware and two nights in a motel at my own expense! So, you can understand why I’m sensitive to these recall repairs! A half hour after I saw my car out in the lot, I inquired about it. I was then told the mechanic was doing the paperwork on it. After I got my car, I inquired at finance about getting a copy of my “insurance contract” I pay for each month. Although he checked with service to make sure my fan could not be checked; I was not given a copy of my contract and am feeling very disillusioned with this lease. This is my second lease with KIA, but I think I’m done. You have a great product, but your customer service is all smiles and no service. Consumers are smarter than that! More
by Colleen
October 27, 2020
Great service. Lynn in service is the best. Very comfortable lounge. I appreciate the ride to work. I would highly recommend their service to anyone. comfortable lounge. I appreciate the ride to work. I would highly recommend their service to anyone. More
by lynnsarahsmith
Employees Worked With
October 27, 2020
My experience was fine.. Vehicle runs great and we traveled over 1300 miles a few days after service. Kia has been a very reliable vehicle. traveled over 1300 miles a few days after service. Kia has been a very reliable vehicle. More
by LOUIETOON
Employees Worked With
