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Destination Kia
Albany, NY
6,985 Reviews
Welcome to Destination Kia, your friendly and well stocked Kia dealer serving Albany, Schenectady, Clifton Park, Queensbury, and Kingston, NY! The first thing you should know about us is that we are committed to satisfying you. This applies to when we hand you your keys to your new Kia, when you bring it back to trade up years later, and all of the time in between. Stop into 760 Central Ave in Albany, NY and let us show you around. We're happy to answer any questions you might have and hope to have the opportunity to meet you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,985 reviews
July 13, 2013
I was very surprised that I was able to helped out so much from selecting the car, Knowledge of the Forte and overall amazing service ! I am surprised on the fact that I am a salesman and I had done my r much from selecting the car, Knowledge of the Forte and overall amazing service ! I am surprised on the fact that I am a salesman and I had done my research and was sold on the value of the Kia , wow and that's hard to do is change my mind "ha ha" . And a Ipad was thrown in with the deal, and amazing attention to detail from every aspect of the process all the way through a great break down of all the financing process and basically a very informative dealership! Great Job! A+ Thanks Michael A Moak More
by mmoak123
July 12, 2013
Amazing experience no one else could even come close to topping this deal. Love my new car & Rodney was a rockstar salesman making sure mtg needs were met & got me added bonuses. THANKS YOU GUYS ARE AWESOM topping this deal. Love my new car & Rodney was a rockstar salesman making sure mtg needs were met & got me added bonuses. THANKS YOU GUYS ARE AWESOME!!" More
by playa719
Employees Worked With
Rodney Diaz
July 09, 2013
Hassle free sales environment, they gave me the car I wanted for the price I wanted to pay. If I ever decide to buy a new car again, Destination Kia Is where I will be going! wanted for the price I wanted to pay. If I ever decide to buy a new car again, Destination Kia Is where I will be going! More
by KingBrian2
July 09, 2013
First time buying a new car, I was a little nervous. Jason made the buying process easy and stress free. I would recommend this dealership to anyone looking for a car. I love my new Car and new tv! Jason made the buying process easy and stress free. I would recommend this dealership to anyone looking for a car. I love my new Car and new tv! More
by Macho518
July 08, 2013
After leaving the "huge" dealer Rhett and team were a breath of fresh air. They calmly got me a great deal and didn't try and squeeze me dry with every little and big sales push and gimmick. The were a breath of fresh air. They calmly got me a great deal and didn't try and squeeze me dry with every little and big sales push and gimmick. They were more than fair and located that hard to find color I wanted with just the right model and option list. The "it's huge" dealer's manager kept trying to talk me into a different color and pushed for an immediate decision. Rhett went the extra for me in several other ways which will make me want to come back to them for future vehicles. Thanks Destiation Kia and keep up the good work. Steve More
by sahockey
July 05, 2013
Nicholas Cordi at Destination Kia was very friendly and knowledge regarding the type of car I was looking for. He took the time to go over all the features and benefits of the Kia optima versus the other v knowledge regarding the type of car I was looking for. He took the time to go over all the features and benefits of the Kia optima versus the other vehicles I was also considering. He made the purchasing process easy and the price of the vehicle was phenomenal. Couldn't be more pleased with my visit at destination Kia. Will defiantly recommend the dealership as well as Nicholas Cordi to any interested in buying a new car. Couldn't be happier with my experience and of course my brand new optima! More
by kayladiegel
July 03, 2013
Great customer service!! Justin Sanabria answered every question we had, helped us find the best deal! He was Awesome!!! Would definitely recommend to friends and family! question we had, helped us find the best deal! He was Awesome!!! Would definitely recommend to friends and family! More
by charmed1
July 02, 2013
I went to Destination Kia based on a flyer I had received in the mail and a voucher for an additional $1,000 for my trade in. Initial impression was good: we were able to test drive a 2014 Sedona (which I in the mail and a voucher for an additional $1,000 for my trade in. Initial impression was good: we were able to test drive a 2014 Sedona (which I didn't even know had come out yet), and initial purchase discussions went quickly enough. As soon as we started bartering, time suddenly seemed to stand still. Between each counter offer was an hour wait. By the time we had settled on a price, I had already been at the dealership for 2.5 hours. Maybe at this point I should have just let them process everything for a next day pickup, but after expressing interest in same day pickup, they seemed to indicate this wouldn't be a problem and we could get things taken care of quickly. If another 4 hours of waiting, constant run-around by salesmen, financiers, and management, and a lack of communication even when I bugged them is their definition of "quickly", I guess I have to say I was exceedingly frustrated and disappointed. Regardless, we finally closed on the deal, had paperwork signed, insurance setup, and (what I thought) was everything settled. As I transferred everything from our old car to the new, we were informed that the second key to the vehicle was missing. Another 30 minutes of wasted time, and they finally found it. Needless to say, I was very glad to drive off the lot and head home... ...4 miles down the road I glanced down at the dashboard and was very surprised (and upset) to see the low fuel light turn on with the needle set to empty! I had spent over 7 hours at the dealership and they hadn't even found time to fill my gas tank! Obviously I called them upset. To their credit, they were apologetic and sent me a couple of gas gift cards. Even so, it left a foul taste in my mouth. In conclusion, I've learned 2 lessons from this experience: 1. Never attempt to purchase and drive home the same day 2. Don't purchase a vehicle from this dealership More
by compucidalusa
June 30, 2013
Destination Kia gave me the trade-in price I had targeted on my Hyundai Tiburon and a great deal on a new Kia Soul. Plus we weren't even looking for my wife but when they offered a new lease on a 2013 Optima on my Hyundai Tiburon and a great deal on a new Kia Soul. Plus we weren't even looking for my wife but when they offered a new lease on a 2013 Optima at the same monthly payment we were currently paying on the lease for her 2011 Optima, we had to consider the deal. Since we had previously always done business with the Capital Region's most well-known car dealership, we gave them a chance to counter, but they said no way Kia was giving us that deal and when they didn't, come back and see them. Well, Tony and the people at Destination Kia gave us exactly what they promised and we ended up purchasing not one but two vehicles that day plus the other dealership lost us as customers.If Kia keeps making quality vehicles like the Optima and the Soul, and Destination Kia keeps giving us these sweet deals, why would we go anywhere else/ More
by jrscalera
Employees Worked With
Tony Antonechia
June 29, 2013
Destination Kia is a fantastic place to do business! Purchasing my new 2013 Kia Forte Koup was a breeze. My sales consultant (Dwayne Ingram) was friendly, knowledgeable, courteous, helpful, and got me t Purchasing my new 2013 Kia Forte Koup was a breeze. My sales consultant (Dwayne Ingram) was friendly, knowledgeable, courteous, helpful, and got me the deal I wanted! I felt comfortable from the moment I walked on the lot to the minute I drove away in my new car. Dwayne kept in constant contact with with status updates and thoroughly went over the car features when I took delivery! I strongly and highly recommend Destination Kia!! I will be using Destination Kia for all my vehicle service needs, too! The service department and parts department I found were courteous, friendly, knowledgeable, patient, and very helpful, as well! Thank you everyone for making my car buying experience a pleasure! If you're in the market for a new car, may I suggest Destination Kia! More
by KiaKoup2013
