Destination Kia

The process was very simple. The hard bargaining was not necessary that people come to expect. Dwayne knew all of the answers and made the process go quickly. Very happy. necessary that people come to expect. Dwayne knew all of the answers and made the process go quickly. Very happy. More

Service was great. Alex recommended I do a n alligment to save on tired wear as my tires are starting to cup. So we did, and asked for a read out, but I think we just got a generic one, not a real read out. save on tired wear as my tires are starting to cup. So we did, and asked for a read out, but I think we just got a generic one, not a real read out. Also the so-many point inspection list was just checked off, not filled in, like the tires pressure and tread dept, nothing was filled in. Otherwise it was good service. It would have been nice to get car washed but might have been too cold. Otherwise e everything was good More

My most recent service visit was for an oil change. It was easy to schedule an appointment at a time that was convenient for me. The service did not take too long, and the waiting area is comfortable. I was easy to schedule an appointment at a time that was convenient for me. The service did not take too long, and the waiting area is comfortable. I will be back again for my next oil change! More

I purchased my 2010 Kizachi new from Advantage Suzuki and absolutly love it. Their service is excellent and friendly. I would recommend checking out their cars and service. absolutly love it. Their service is excellent and friendly. I would recommend checking out their cars and service. More

So I went to this Suzuki dealership as my last resort in buying a car. And I can say I am pleased with the service they provided. I was there only for an hour as they were able to help me choose a vehicle a buying a car. And I can say I am pleased with the service they provided. I was there only for an hour as they were able to help me choose a vehicle as well as take care of all the paperwork while I was at work. I drove away in a 2013 Suzuki SX4 later that evening. I'm very pleased with the service and highly recommend this dealership to anyone looking to buy a new car. More

Mike Donadio was great to deal with, he was honest and straight forward. I was able to buy the car I wanted and get a good trade in for my old vehicle. Two other members of our family bought vehicles from straight forward. I was able to buy the car I wanted and get a good trade in for my old vehicle. Two other members of our family bought vehicles from this dealership and are very happy with the sales and service team. More

I have bought two cars from here and also recommended someone and they bought a car from there. I recently went back to Suzuki to see what they would give me for my car. Chris told me he wasnt able to gi someone and they bought a car from there. I recently went back to Suzuki to see what they would give me for my car. Chris told me he wasnt able to give me what I wanted for it, but that he would be able to take the car and I pay for it while it sits on the lot to be sold. After this discussion with him I went and bought a used Jeep from another dealer, after weeks of talking with Chris he called me back to tell me he wasnt able to do the deal we had worked out so still to this day Im stuck with two cars now because I was promised something that didnt happen. After all this my tire pressure sensor was broken and I called up to find out how much it would be and they told me $300. I went to another place and got the part fixed for $80, but no place is able to clear the tire pressure sensor besides Suzuki. On Thursday February,21st 2013 I brought my car to get the code cleared. The service department told me it would take an hour to clear the sensor, after 3 hours they finally called me back and told me I needed a new battery in order for them to clear the code. What they were doing for the 3 hours I dont know.I asked how much a battery would cost and they told me $160. I thought that was alot for a battery so I told Suzuki I would pick up my car and bring it to get a battery somewhere else. I brought my car to 2 different places and they tested the battery and it came back GOOD. I have the receipts to prove it. Suzuki tried to charge me $100 for clearing a code and $160 for a battery (that I didnt need) . I dont appreciate being taken advantage of . Im a good customer there and have bought my past 2 cars from here. I will not take it back there for any service nor will I recommend anyone buy a car from here. More

When we purchased the car the sales person did not go over anything about the car when we picked it up. I received a phone the next day stating that I had the wrong gas cap on the car. I asked if I could over anything about the car when we picked it up. I received a phone the next day stating that I had the wrong gas cap on the car. I asked if I could just stop in the get the new cap with out the car and they said yes. When I went the next day to get the cap they said that they needed the old cap back! It was the day before Thanksgiving and I was going out of town so I told I would bring it to them the next Monday. I live about 40 min from the dealership and it cost me time and GAS!to make so may trips for a mistake they made. When I dropped off the cap I asked about going over the car we me and they said that they would do it at the first service. I made an appt for first service a month later. My husband brought the car in.... they had the car less than 20 min. and claimed they checked 40 things and changed the oil! They then charged my husband over $30 for the FREE service and we received no FREE CAR WASH. My husband waited 20 more min. but no sale person ever came to explain anything to him so he gave up and left. When I called and asked why there was a charge for the FREE SERVICE they said that they no longer honored that promise!( after sending me an Email stated it would be free) I requested a refund and they said I needed to fax them a copy of the email.I used the fax number on the top of the invoice and tried 8 times with out getting through ( line was always busy) I call the dealership and was transferred to a person who had no clue what I wanted and he hung up on me. I called again and was given another fax number to use. I am now waiting to see if the refund comes through on my credit card. Needless to say we have not had a very good experience with Advantage Suzuki service dept. More

Laura was a wonderful sales person. She was able to overcome my credit challanges and put me in a new car which is more than I every thought would happen. It did not take a great deal of time to finali overcome my credit challanges and put me in a new car which is more than I every thought would happen. It did not take a great deal of time to finalize the deal and she was with me all of the way until I left the lot with my new SX4. It was a great experience. More

Went in today to trade my Subaru for a new SX4. I knew what I wanted and called that in before going. Dwayne had the car I wanted ready and waiting for me to test drive it. After that, we got down to ne what I wanted and called that in before going. Dwayne had the car I wanted ready and waiting for me to test drive it. After that, we got down to negotiating and after a couple of go arounds with his boss, we came to an agreement. They go the car ready for me in about 2.5 hours so I didn't have to come back the next day. I live 1.5 hours away. So I happily came home with my new car. Full of gas and clean. Couldn't ask for a better experience. More