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Destination Kia - Service Center

Albany, NY

4.5
2,727 Reviews

2,727 Reviews of Destination Kia - Service Center

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November 30, 2021

Marshall Blakeslee is very pleasant and patient to work with, also explains everything, other staff are also pleasant. More

by CYNTHIA.REDDIX56@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2021

My brand new car broke down I waited 3 hrs for you tow truck that never came I had to get one from my insurance. Then my car sat there for over 72hours before anyone even looked at in meawhille with a cur More

by sheilaveila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
November 28, 2021

Everything was fine. Thank you I can’t think of 15 words Everything was fine. Thank you I can’t think of 15 words to say. Thanks again More

by LYNEEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
November 28, 2021

Great service on time with friendly staff willing to help at any time. Very knowledgeable More

by andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Docherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Rousseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra Sawicz, Rich Petri
November 27, 2021

The only place I get my car serviced is at destination Kia. I really like their service and really convenient because they offer a shuttle so you can drop your car off, no waiting around! More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2021

Mike was wonderful and kept me up to date throughout the whole process. Thank you! More

by THISPENCILCASE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike,
November 26, 2021

Excellent customer service and vehicle service. Marshall Blakeslee and Rich Petri consistently provide professional service and are true assets to the dealership. Thank you! More

by GMILLER1200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
November 26, 2021

I was told that I would get a loner Car after my car was driven and diagnosed. Got a call on Verteran's day and the message said, you need a new transmission but no Loner cars available. I live in the Adiro More

by PAULROMANOWSKI168
Customer Service
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2021

Very helpful and efficient. Eva was amazing. Made me aware of everything going on and time frame for parts. More

by amandberry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eva
November 25, 2021

I have always had good experiences in the past, but my most recent visit was a disaster. My car sat in the lot for close to two weeks, waiting for a part to arrive. I was never offered a loaner or rental More

by BT02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael
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