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Destination Kia - Service Center

Albany, NY

4.5
2,727 Reviews

2,727 Reviews of Destination Kia - Service Center

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November 19, 2021

I was treated with respect. Waited on immediately and after the service was walked out to my car. More

by Cindy Parks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
November 19, 2021

Friendly and courteous service associate. Work was done quickly and for a fair price. Great experience overall. More

by ANONYMOUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
November 19, 2021

Mike was great. Constantly communicated what was going on with my car. When parts were delayed he always kept us up to date and was apologetic for things that were out of his control. More

by mbh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
November 19, 2021

Very friendly and explained things thoroughly ..very pleased .with the customer service. ..facilities were clean as well and patention to sanitation More

by TREE123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
November 18, 2021

The wait was 3 hours long with no one telling me why, except they had a meeting on which I wasn’t informed of. I missed appointments I had scheduled More

by LORIciaramella1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rich Petri
November 18, 2021

Love the Car, Love the salesman, not crazy about the service department. Wait is to long and car never gets fixed. More

by MV80ROCKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2021

The service has always been excellent for the past 7 years. Marshall is THE BEST! More

by RMS21434
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2021

Friendly workers, took care of factory defect cylinder' dealt with problem quickly, great dealership would recommend, was recommended by my hairdresser More

by myalynn70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure, Rich Petri
November 17, 2021

Wait times always seem to be a bit excessive if not the first people in. More

by KevinvClose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
November 16, 2021

This was our first visit to the Service Department at Destination Kia. The service was excellent. Lucas Lapins was our Service Advisor and he took care of both our Kia Soul and our Kia Sportage. Terri More

by hfisaacs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Lapins
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