Destination Kia - Service Center

They take advantage of people. Two ya it's gonna take an hour to repair and charge an hour, and five minutes later it's in car wash Bay getting washed and said it's all done. Ripoffs hour to repair and charge an hour, and five minutes later it's in car wash Bay getting washed and said it's all done. Ripoffs More

This time around I had the worst experience possible. Beyond the greeting from the representative, it was down hill after that. I've scheduled a shuttle a month before the appointment but it was 55 min l Beyond the greeting from the representative, it was down hill after that. I've scheduled a shuttle a month before the appointment but it was 55 min late with no valid explanation beyond we other customers too to take care of! Like I don't count. Not once they're apologetic for the inconvenience, rarher it felt like they wanted me to suck it up and move on. Unacceptable. The shutle driver was even worst than the rest of the staff, even the supervisor. He didn't greet me, just ask who needs a shuttle service and saying it is outside. In the shuttle he intentionally greeted the other two customers but me, and not a single word to me throughout the trip. He didn't even say a goodbye greeting at drop off. As I said, this visit was the first of it's kind, horrible. When I came to pick the car I noticed they have charged me for the service even though I already paid for the three year service as part of the lease. They've changed the bill after I pressed them to review my contract. Absolute incompetence. More

Destination Kia gave me courteous, prompt and first-rate service, as well as sound suggestions for future work needed. service, as well as sound suggestions for future work needed. More

Had an appointment for 9 on Monday. It got towed in Sunday night. Monday night got a voice mail on my phone after asking that they call another phone because I was at work. Call back it is after hours. Sunday night. Monday night got a voice mail on my phone after asking that they call another phone because I was at work. Call back it is after hours. Tyler said he would text estimate Tuesday 7 am when in work. 8 am did not have it. Called system was down. He said he would send it as soon as it was back up. Never got it. Wednesday my husband called was given an estimate for 690.00 plus tax. Went to pick it up Thursday after getting a text saying it would be done by 10 am. The price was 934.! The person at the count we could not explain. No one could. My husband had gotten a ride there so had to leave with the car. Paid and asked to have a call to explain why there are 3ecaluation fees of 135.00. it is Saturday and not a word from anyone. I would not do business with them again unless they fix this mess. The car runs great! The work is good. Customer service sucked. More

Stop texting me. Texas, texas, TEXAS. I AM NOT THE RIGHT PERSON. STOP TEXTING ME RIGHT PERSON. STOP TEXTING ME More

Good value for oil change Advisor took time to show me Good value for oil change Advisor took time to show me options in car…….. Diane Good value for oil change Advisor took time to show me options in car…….. Diane More

I had nothing but terrible experiences with the service department. I gave not been back since. department. I gave not been back since. More

Great Dealership,Everyone is Friendly and Very Helpful and if you need a ride to a Appointment -as your car being serviced ! they have a great man ,that does that and pick you up & bring you back when F and if you need a ride to a Appointment -as your car being serviced ! they have a great man ,that does that and pick you up & bring you back when Finished.I Wood Give 100% Rating to Destination KIA! More

Everything went exactly as it was set up. Car was ready when I was told it would be and Lucas was pleasant and efficient. when I was told it would be and Lucas was pleasant and efficient. More

Reliable and careful to do the best for the customer. They work hard to keep vehicles on the road. They work hard to keep vehicles on the road. More