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Destination Kia - Service Center

Albany, NY

4.5
2,727 Reviews

2,727 Reviews of Destination Kia - Service Center

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October 07, 2021

Service was excellent. My service advisor was Tyler Hess, he was very helpful and friendly. More

by DEBORAHSHOWARD54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Hess
October 07, 2021

Still have not called me back after bringing in for engine noise and a recall. Was made aware that there are service delays due to staffing. Car dropped off weds night, was looked at friday when i spok More

by JMDOWNEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Taylor
October 07, 2021

Two hour wait much too long for oil change and tire rotation Should do better More

by rlmill1110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
October 07, 2021

They told me there were n nuts in filter housing inside cart, changed me almost one hundred dollars for a ten minute job they said would take an hour. They left the inside of my passenger side car a mess d More

by Phico40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
October 07, 2021

It was a great experience with service welcoming quick and great competition time really appreciated there hospitality More

by stephenbuggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
October 06, 2021

No one answers the phone took two weeks to tell me the engine was no good. And my warranty had run out. 2013 Sorento with 60,000 thousand miles. Will not be buying any more kias. More

by Gene
Customer Service
Recommend Dealer
No
Employees Worked With
Rich Petri
October 06, 2021

Amazing service at the service department! They took care of my car and provided 5 star service at every step! More

by tim.pendergast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Rousseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Donadio
October 06, 2021

Friendly Professional Clean Courteous Timely Reasonable Price Accommodating Iwas greeted by friendly and professional employees More

by jhaasrph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
October 06, 2021

I enjoy taking my car in for service. Everyone is friendly and the waiting area is comfortable. More

by Magph1121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hunter
October 05, 2021

Fantastic service. Efficient friendly and priced right . Waiting area was clean Could have used a coffee machine More

by JCOLEM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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