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Destination Kia - Service Center

Albany, NY

4.2
2,748 Reviews

2,748 Reviews of Destination Kia - Service Center

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August 23, 2021

It’s the fourth Kia I’ve had. That says it all!!!! They are Great. Everyone I’ve worked with has been courteous and helpful. More

by dmodine067
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
August 23, 2021

Last experience was great. This one much less than. Had to drop off because of the recall. Was on a time crunch picking up after work. Called to pay so I could just pick up. Alicia couldn’t take payment, k More

by Courtney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael, Alicia and cashier
August 23, 2021

I have no issues with the dealership (the sales side), but the service center is not okay. I scheduled a basic oil change, and when I got there, they told me I needed an entire package of other things. My More

by Ashley.miller1124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
August 23, 2021

The service center was very quick and very detailed about my service for my car. The staff was friendly and very helpful every step of the way. More

by 12hunta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
August 23, 2021

Everything went well, however, I did not receive the results of my inspection. I reached out to the service department but did not hear back. More

by raspinner55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2021

Solved the problem i had. Took a bit longer then i would have liked but they were trying to figure out the issue but the other work they had done took care of it More

by DTORCHIA666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
August 23, 2021

Always efficient and friendly. I appreciate that I'm offered a comfortable place to wait or a shuttle to a location of my choice. The staff is always helpful. More

by SETEACHR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
August 23, 2021

Marshall was fantastic and kept me updated. Very friendly and personable. Very great service and greeted me as soon as I pulled in. Dillon has been my sales guy for a few years now and it was great to know More

by GISELESTEWART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon Wagner
August 22, 2021

I’m very pleased with the KIA dealership. Very happy with my choice of cars, the KIA Seltos. Service department is professional and on time. More

by micktini@nycap.rr.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Rousseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mauceri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Carrington, Dillon Wagner, Anthony Blancha, Rich Petri, Mike Donadio
August 21, 2021

I was just there for a NYSI not really any repair work or service. Although I have been in before for service work. They confirmed my appointment and notified me when work was completed. It was easy to pay More

by mdickerson0629
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who I dealt with.
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