2,727 Reviews of Destination Kia - Service Center
Fast and easy service. Employees are very polite. Waiting area is big and bright but could use new chairs.always able to get a convenient appointment. area is big and bright but could use new chairs.always able to get a convenient appointment. More
I have been dealing with Destination for at least 15+ years now. I have bought several cars from them and have felt I was treated fairly every time. The service department has always been knowledgeable years now. I have bought several cars from them and have felt I was treated fairly every time. The service department has always been knowledgeable and helpful. More
People are friendly and always helpful, the place always seems to be clean. The staff knows their business always do quality work every time I bring my vehicle in. seems to be clean. The staff knows their business always do quality work every time I bring my vehicle in. More
Great and fast service always make sure I’m know what going on . Mike was really helpful and took his time letting me know what was going on with my car going on . Mike was really helpful and took his time letting me know what was going on with my car More
The process was flawless for my first service on my New 2021 Kia Seltos. The service team was informative and courteous. The outdoor seating was pleasant in the COVID days we are living in. 2021 Kia Seltos. The service team was informative and courteous. The outdoor seating was pleasant in the COVID days we are living in. More
This is my third Kia Sorento. I’ve had very good experience with the service department. Marshall has been especially helpful and accommodating when my vehicle needs work done. experience with the service department. Marshall has been especially helpful and accommodating when my vehicle needs work done. More
Tyler did an amazing job checking me in and keeping me updated through my oil change. Oil change only took 45 minutes and when finished he came out and gave me my bill and keys and I was on my way. updated through my oil change. Oil change only took 45 minutes and when finished he came out and gave me my bill and keys and I was on my way. More
Service personnel are always friendly and available. Work is always completed in the time frame promised. Waiting area is clean and comfortable. Love that they wash my car before I leave. Work is always completed in the time frame promised. Waiting area is clean and comfortable. Love that they wash my car before I leave. More
The staff is friendly and great. They seem very professional, and I loved the shuttle guy. It's just... well given that I had to wait WEEKS for an appointment, and had to bring it in first thing in professional, and I loved the shuttle guy. It's just... well given that I had to wait WEEKS for an appointment, and had to bring it in first thing in the morning, I was a little surprised not to get my car back that day. But they made it sound like it was just such a "big job," even though I'd been told it was a 3 hour job. So I was even MORE surprised the next day, to find out they hadn't even *started* on it until the day *after* I dropped it off. This sucked some, and so did the fact that even tho I reminded everyone 3 times, and even texted, to please bolt on the engine cover that was already removed and in the back, this was never done. Then, when I went to leave, there was a car parked right behind mine and I couldn't get out without having to go back in to get the car moved. All that was kinda shocking from a place that literally charged double what every other shop I'd called wanted for the same job. I just thought I'd be more confident that it would be done right, at the dealership. Le sigh. So, for $$, time taken, and details overlooked, I subtracted some stars, but like I said the service staff was great, friendly, and made me not just lose it over the frustrating things that could have been much better. Also I liked that it was washed clean when I came to pick it up. More
They did a great job fixing my car.. I was charged for a recall item and another item.. They are so busy they DON'T return phone calls. recall item and another item.. They are so busy they DON'T return phone calls. More