Back

Destination Kia - Service Center

Albany, NY

4.5
2,727 Reviews

2,727 Reviews of Destination Kia - Service Center

Sort by
July 30, 2021

Fast and easy service. Employees are very polite. Waiting area is big and bright but could use new chairs.always able to get a convenient appointment. More

by DSHELLER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2021

I have been dealing with Destination for at least 15+ years now. I have bought several cars from them and have felt I was treated fairly every time. The service department has always been knowledgeable More

by VLIETMOM5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2021

People are friendly and always helpful, the place always seems to be clean. The staff knows their business always do quality work every time I bring my vehicle in. More

by GREAG73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 30, 2021

Great and fast service always make sure I’m know what going on . Mike was really helpful and took his time letting me know what was going on with my car More

by MROHARRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Docherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Rousseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra Sawicz, Rich Petri
July 29, 2021

The process was flawless for my first service on my New 2021 Kia Seltos. The service team was informative and courteous. The outdoor seating was pleasant in the COVID days we are living in. More

by BCLAPPIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2021

This is my third Kia Sorento. I’ve had very good experience with the service department. Marshall has been especially helpful and accommodating when my vehicle needs work done. More

by Lori S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Bucher
July 29, 2021

Tyler did an amazing job checking me in and keeping me updated through my oil change. Oil change only took 45 minutes and when finished he came out and gave me my bill and keys and I was on my way. More

by amberyarter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
Jul 29, 2021 -

amberyarter responded

Thank you so much!

July 29, 2021

Service personnel are always friendly and available. Work is always completed in the time frame promised. Waiting area is clean and comfortable. Love that they wash my car before I leave. More

by Janet Jordan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
July 29, 2021

The staff is friendly and great. They seem very professional, and I loved the shuttle guy. It's just... well given that I had to wait WEEKS for an appointment, and had to bring it in first thing in More

by anandafar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rich Petri, Mike Donadio
July 29, 2021

They did a great job fixing my car.. I was charged for a recall item and another item.. They are so busy they DON'T return phone calls. More

by ob1kinobie33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
4.0
This rating includes all reviews, with more weight given to recent reviews.
...
141
...