Back

Destination Kia - Service Center

Albany, NY

4.5
2,727 Reviews

2,727 Reviews of Destination Kia - Service Center

Sort by
July 19, 2021

Great job I’ll be coming back again next time I need any other work on my car. Great job keeping me posted and informed. More

by CARL4557
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike from service great
July 19, 2021

Showed up for a recall and you had the wrong part. This Showed up for a recall and you had the wrong part. This was the second time we were in for this recall, now we have to come another time More

by Stevechesley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2021

Horrible experience started with an oil change and a recall ending in a big bill and them keeping my vehicle longer than needed to be spiteful VERY UNHAPPY! More

by Toni kaiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 19, 2021

Outstanding! Very friendly and efficient. Work was completed in a timely manner . Would recommend KiA to friends and family . Bonus , the outside of my car was cleaned . More

by DENISE_2731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 19, 2021

Very accommodating, happy to be helpful,and make sure Very accommodating, happy to be helpful, and make sure you are pleased with everything 👍 they also are very good at explaining everything and make More

by judyknapp50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 19, 2021

The front end team was friendly and greeted me within 30 seconds of arrival. We were able to wait in the main lobby area while our car was being worked on. They checked in on us to give us an update on the More

by Patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 19, 2021

Good place to have your car fixed. I liked the work that was did. Friendly atmosphere. I will tell others about the work that was did on my car. More

by bicoles54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 18, 2021

My third Kia from Destination and all three haver been a pleasant experience, starting with my salesman Dillon Wagner and continuing on with Marshall Blakeslee and a fantastic crew of service personnel .Acc More

by bowiebob86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Docherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dillon Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Carrington, Sandra Sawicz, Rich Petri
July 17, 2021

Hey! Thanks for another positive service experience. Always organized when I see Marshall to check in and drop off my vehicle. Marshall makes it very pleasant and quick. Thanks to Rich for giving me a More

by peterheeran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 16, 2021

I went back to have a warranty concerning a replacement part. $747 later for parts that had nothing to do with the emissions recall, I had to return on July 15th. Emissions recall was resolved, but cost an More

by ETOTTEN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Blatt
...
145
...