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Destination Kia - Service Center

Albany, NY

4.5
2,725 Reviews

2,725 Reviews of Destination Kia - Service Center

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May 14, 2021

Pleasant staff. Works with you keeps you in the progress of the vehicle maintenance. Was able to answer questions and explain what and how things were going to happen More

by Ang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard
May 18, 2021 -

Destination Kia responded

Thank you for sharing your recent experience with our team! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance, take care!

May 14, 2021

Once again Rich your service advisor is a great communicator and goes out of his way to satisfy a customer! Sales Dept gets one star. I don’t see his name sb looking for a job at Burger King! More

by DOUGHERTY.RIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Docherty
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra Sawicz
May 18, 2021 -

Destination Kia responded

Thank you for sharing your recent experience with our team! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance, take care!

May 14, 2021

Rich The service writer did an excellent job, and save me a bunch of money.Rich Stamp was Very courteous and got me back-and-forth to destination Kia in a timely manner thank you for your service More

by Bill
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
May 18, 2021 -

Destination Kia responded

Thank you for sharing your recent experience with our team! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance, take care!

May 14, 2021

Fast and very clean spraying down each seat in between customers. They really know their stuff from sales to service. I miss the popcorn though. More

by JanetG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
May 18, 2021 -

Destination Kia responded

Thank you for sharing your recent experience with our team! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance, take care!

May 14, 2021

Vehicle went in for AWD warning light on. Was diagnosed as rear brake pads not touching rotors. Brakes were repaired elsewhere. Still have same issue. More

by JFSALAMONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
May 14, 2021

Car is in great shape and service was excellent! Marshall took care of me and I hope you are taking good care of him too! More

by Punior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Destination Kia responded

Thank you for taking the time to share your recent experience with us! It was a pleasure to work with you and we appreciate you choosing Destination Kia! Until next time, take care!

May 14, 2021

Amy was a good salesperson very pleasant and very helpful I really appreciate Amy, I will recommend someone's coming when they need a car thank you very much More

by allmetro13
Quality Of Work
Recommend Dealer
Yes
May 14, 2021 -

Destination Kia responded

Thank you for taking the time to share your recent experience with us! It was a pleasure to work with you and we appreciate you choosing Destination Kia! Until next time, take care!

May 13, 2021

First service on my new 2021 Kia Telluride. Service was very quick and the staff was extremely courteous and professional. I would recommend Destination Kia. More

by MHASKELL2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
May 14, 2021 -

Destination Kia responded

Thank you for taking the time to share your recent experience with us! It was a pleasure to work with you and we appreciate you choosing Destination Kia! Until next time, take care!

May 13, 2021

Helpful the people treat good i told friend and family about dealer good custom service im happy they work you to get the right car you More

by lerataitt2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael hurt
May 14, 2021 -

Destination Kia responded

Thank you for taking the time to share your recent experience with us! It was a pleasure to work with you and we appreciate you choosing Destination Kia! Until next time, take care!

May 13, 2021

Worst service yet . Mirror was replaced . Not sure how they could screw that one up though . Car detail wasn't done . Disgusted by this service. More

by marissamace
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gerald?
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