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Destination Kia - Service Center

Albany, NY

4.5
2,725 Reviews

2,725 Reviews of Destination Kia - Service Center

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February 18, 2021

Marshall was great to work with in the Service Department . Everything went well and I was not annoyed by anyone like I used to. E at the Jeep dealer I used More

by TSMITH872
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Destination Kia responded

Thank you for sharing your experience with our team! It was a pleasure to assist you with your vehicle and we look forward to working with you again in the future. Please reach out to our team when we can be of service to you! Until then, take care!

February 18, 2021

Great services, friendly environment. You are always greeted with a welcoming smile. I didn't wait , was ushered into the facility everything was explained to me!!! More

by marisol31762
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas
Feb 19, 2021 -

Destination Kia responded

Thank you for sharing your experience with our team! It was a pleasure to assist you with your vehicle and we look forward to working with you again in the future. Please reach out to our team when we can be of service to you! Until then, take care!

February 18, 2021

Great service, kind and always professional. I was able to drop off my car for the scheduled service and the service was completed and my car was ready to go when I returned! More

by zigrosserb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Feb 19, 2021 -

Destination Kia responded

Thank you for sharing your experience with our team! It was a pleasure to assist you with your vehicle and we look forward to working with you again in the future. Please reach out to our team when we can be of service to you! Until then, take care!

February 17, 2021

Marshall was great. He provided substantial details about my appointment, and was able to have a professional conversation in the short time I was there. More

by andrewsferris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent visit with our team! It was a pleasure to assist you with your vehicle and we wish you all the best. Please reach out to our team if we can be of further assistance in the future. Take care!

February 17, 2021

Overall I would rate the service as A+. Michael Hunter is a professional.. He cares about his clients and is knowledgeable and promptly returns phone calls. He was very helpful in securing the part neede More

by P.W.REILLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hunter
Feb 17, 2021 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent visit with our team! It was a pleasure to assist you with your vehicle and we wish you all the best. Please reach out to our team if we can be of further assistance in the future. Take care!

February 17, 2021

Happy with my recent experience with mike in the service dept! Disappointed that my car had engine trouble at less than 60,000 miles but happy with the service and outcome More

by dernol1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hunter
Feb 18, 2021 -

Destination Kia responded

Thank you for the kind review about your recent visit! It was a pleasure to work with you and we wish you all the best behind the wheel! Please reach out to our team if we can be of further assistance - take care!

February 17, 2021

We arrived a bit early and were immediately greeted by the service manager-he was very polite and very informative-we were there for an oil change but we're able to get tires rotated, as well. He even ans More

by jannliberty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
Feb 18, 2021 -

Destination Kia responded

Jann, thank you for sharing your experience with our team! It was a pleasure to service your vehicle and we look forward to assisting you in selecting a new Kia when the time is right. Please reach out to our team when we can be of service to you! Until then, take care!

Feb 18, 2021 -

jannliberty responded

could you pm me the procedures now in place to check stock before we come down

February 16, 2021

the Service was great. Marshall was in constant communication and helped with the financing. I Will return for the recommended repairs at a later date. More

by ORLYCONTRERAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent visit with our team! It was a pleasure to assist you with your vehicle and we wish you all the best. Please reach out to our team if we can be of further assistance in the future. Take care!

February 16, 2021

Staff was very friendly, and knowledgeable. No one was forceful with sale, and not pushy when it came to warranties, etc. Very smooth experience overall. More

by JASON.MARCOU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Docherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mauceri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Destination Kia responded

Jason, thank you for taking the time to leave us a review about your recent visit with our team! It was a pleasure to assist you with your vehicle and we wish you all the best. Please reach out to our team if we can be of further assistance in the future. Take care!

February 16, 2021

I have never had a bad experience here! The service department is always courteous and accommodating. They always take good care of me and my Kia. More

by WAIDELICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael hunter
Feb 17, 2021 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent visit with our team! It was a pleasure to assist you with your vehicle and we wish you all the best. Please reach out to our team if we can be of further assistance in the future. Take care!

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