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Destination Kia - Service Center

Albany, NY

4.4
2,730 Reviews

2,730 Reviews of Destination Kia - Service Center

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November 17, 2020

Good service, friendly staff and I was impressed by action taken to make waiting area safe during covid and the cleanliness of the waiting area More

by LEOPARDQUEEN31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
Nov 18, 2020 -

Destination Kia responded

Thank you for the kind review about your recent visit to our dealership! We appreciate the kind feedback and we wish you all the best, take care!

November 17, 2020

I've been having problems with my turbo on my 2015 Optima SXL. I took it in for service, and they fixed part of the problem (installed a new wastegate), but there are still issues. It would have been nice to More

by bna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rich Petri
Nov 18, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent service visit. We are disappointed to see that you didn't enjoy your experience and we ask you to please reach out to our team at your convenience to discuss this visit in further detail. Thank you.

November 17, 2020

Drivers seat could have been adjusted back to previous position. Overall it was a good experience and destination Kia, would recommend getting service done there. More

by KMAEBEV423
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Nov 18, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent service visit! It was a pleasure to work with you and we wish you all the best. Please reach out if we can be of further assistance in the future. Take care!

November 17, 2020

Polite and accurate. Will be back for additional services when needed. Like the fact your ot told a bunch of services you don’t need More

by lflood03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent service visit! It was a pleasure to work with you and we wish you all the best. Please reach out if we can be of further assistance in the future. Take care!

November 17, 2020

I have been dealing with destination for a long time even back to when they were Arrow Pontiac and I plan to continue my relationship with Mr.James Morrill More

by Brian.2950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent visit with our team! It was a pleasure to work with you and we wish you all the best. Please reach out if we can be of further assistance in the future. Take care!

November 16, 2020

Upon arrival, I was promptly attended to. The waiting room was extremely clean, everyone was professional and courteous, and I was out in a timely manner. More

by michaelagoode80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Nov 17, 2020 -

Destination Kia responded

Michaela, thank you for taking the time to leave us a review about your recent visit. It was a pleasure to assist you with your vehicle needs and we appreciate the kind feedback. Until next time, take care!

November 14, 2020

Very accommodating..professional...helpful...friendly. I would highly recommend them. They go out of the way to assist with the right deal and check in on customers. More

by Paula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan..she was amazing!!
Nov 17, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent visit! It was a pleasure to assist you with your needs and we wish you all the best. Until next time, take care!

November 13, 2020

Jose at Destination was great. He made the buying experience bearable. I am not a fan of what you have to go through buying a new car but I have to say Destination was one of the best dealers ever. More

by raqaassociates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Collins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Coffil
Nov 13, 2020 -

Destination Kia responded

David, thank you for taking the time to share your recent experience with our team! It was a pleasure to assist you with purchasing a new Kia! We wish you all the best behind the wheel. Take care!

November 13, 2020

The experience went very smoothly, the staff were very friendly and moved the process along quickly. I felt confident the location and staff were adhering to proper Covid protocols. More

by GGARRISON9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Nov 17, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent visit! It was a pleasure to assist you with your needs and we wish you all the best. Until next time, take care!

November 13, 2020

I have leased my last two Optima’s from Destination. Everyone I have delt with, have always been very friendly and helpful. I did just have 4 new tires and was told I should have an alignment. I agreed More

by MHICKEY73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent service visit. It was a pleasure to assist you and we wish you all the best. Take care!

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