Destination Kia - Service Center

Upon arrival, I was promptly attended to. The waiting room was extremely clean, everyone was professional and courteous, and I was out in a timely manner. room was extremely clean, everyone was professional and courteous, and I was out in a timely manner. More

Very accommodating..professional...helpful...friendly. I would highly recommend them. They go out of the way to assist with the right deal and check in on customers. would highly recommend them. They go out of the way to assist with the right deal and check in on customers. More

Jose at Destination was great. He made the buying experience bearable. I am not a fan of what you have to go through buying a new car but I have to say Destination was one of the best dealers ever. experience bearable. I am not a fan of what you have to go through buying a new car but I have to say Destination was one of the best dealers ever. I can see why they are one of the highest volume Kia dealers on the East Coast. I am really enjoying my new Telluride. David Bulman Queensbury, NY is More

The experience went very smoothly, the staff were very friendly and moved the process along quickly. I felt confident the location and staff were adhering to proper Covid protocols. friendly and moved the process along quickly. I felt confident the location and staff were adhering to proper Covid protocols. More

I have leased my last two Optima’s from Destination. Everyone I have delt with, have always been very friendly and helpful. I did just have 4 new tires and was told I should have an alignment. I agreed Everyone I have delt with, have always been very friendly and helpful. I did just have 4 new tires and was told I should have an alignment. I agreed to have it, but now I feel like my car goes to the left. More

Didn't have to wait for my car was done on time, but they forgot to restart the service notice on my car. I have to bring it back in. forgot to restart the service notice on my car. I have to bring it back in. More

Our oil change and tire rotation was completed in record time efficiently with a smile and thank you. We felt very safe as everyone wore a mask and kept social distance at all times. time efficiently with a smile and thank you. We felt very safe as everyone wore a mask and kept social distance at all times. More

I was greated right away, and told it would take about an hour. They did a good job (service, tire rotation and alignment). Only negative was it took twice the amount of time then they quoted me. I'm hour. They did a good job (service, tire rotation and alignment). Only negative was it took twice the amount of time then they quoted me. I'm More

Yes.. the last time I was at Kia getting an oil change where everybody’s wearing a mask except for one guy. He comes in not wearing a mask he was told to put the mask on but he never did and he just sat t where everybody’s wearing a mask except for one guy. He comes in not wearing a mask he was told to put the mask on but he never did and he just sat there and nobody did nothing about it. I come in for an oil change I possibly could’ve left with the virus you need to do something more about that. More

I had the unfortunate pleasure of needing a tremendous amount of work on my high mileage vehicle. As a result, numerous visits were made to this dealership to get the necessary work completed. Thankfully amount of work on my high mileage vehicle. As a result, numerous visits were made to this dealership to get the necessary work completed. Thankfully, my most recent service visit addressed all concerns and appropriate repairs were done in thorough and timely fashion. The service manager and advisor worked together to provide me with the best value on parts/labor/rental vehicle costs. The master technician also provided sincere and excellent explanations re: needed repairs. One caveat, I wish a more comprehensive inspection of my vehicle was completed at the very first visit ... and had I been informed of ALL the necessary or potential repairs, I would have "walked away" from this car. The initial impression based on my service advisor's comments led me to believe that my car was in relatively good shape and the work needed was routine maintenance. However, that quickly changed. I understand that I cannot change the past and this experience has taught me a lot. I do recommend this establishment based on quality of work and customer service. More