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2,725 Reviews of Destination Kia - Service Center
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October 28, 2020
Kia has been taking care of me since 2017, and they never disappoint. I could not be more thankful for Lynn, Shaun, and Tom’s assistance yesterday! Her name is not on here but she turned a bad situation into disappoint. I could not be more thankful for Lynn, Shaun, and Tom’s assistance yesterday! Her name is not on here but she turned a bad situation into a happy ending! She was phenomenal ❤️ More
by MRSGDEGRAW08K
Verified Customer
October 28, 2020
Drop-off was quick and easy. Driver got me home. However, when they called that my car was ready driver advised he couldn't pick me up for 3 hours. I had to take a taxi. when they called that my car was ready driver advised he couldn't pick me up for 3 hours. I had to take a taxi. More
by jdievendorf
Employees Worked With
October 28, 2020
As usual the staff (Marshall) took great care of me, I had a standard service done to my car and a replacement part installed. The shuttle driver made my appointment much more manageable. had a standard service done to my car and a replacement part installed. The shuttle driver made my appointment much more manageable. More
by MARYCOSMOGIRL
October 28, 2020
Dealership is good the people are nice and the service is great yeah dealership is good the people are niceI suggest everybody that I need to go to Destiination Kia because it is one of the best dealerships great yeah dealership is good the people are niceI suggest everybody that I need to go to Destiination Kia because it is one of the best dealerships in Albany More
by JAMES.STRYCHARZ
October 28, 2020
Marshall was great! In addition to making sure everything was done properly, he proved to be a wonderful conversationalist. Keep him! Hee is good for business and good for your clientele was done properly, he proved to be a wonderful conversationalist. Keep him! Hee is good for business and good for your clientele More
by slavajah
Employees Worked With
October 28, 2020
They do what they can for you. See Marshall in the service department he'll take good care of you. Very friendly service and the people are great. service department he'll take good care of you. Very friendly service and the people are great. More
by Greg
Employees Worked With
October 27, 2020
Great service. Lynn in service is the best. Very comfortable lounge. I appreciate the ride to work. I would highly recommend their service to anyone. comfortable lounge. I appreciate the ride to work. I would highly recommend their service to anyone. More
by lynnsarahsmith
Employees Worked With
October 27, 2020
Quick, courteous and professional group of people. Places is clean and sanitized frequently. Social distancing is strictly enforced. My questions quickly answered and satisfied with the service. is clean and sanitized frequently. Social distancing is strictly enforced. My questions quickly answered and satisfied with the service. More
by gpinano
October 27, 2020
Second time I have disappointed in the service! Think I’ll stick with convenient drive through service places. Not worth 45 mins of travel. I went there to address a noisy fan. I was told that the “bumpe I’ll stick with convenient drive through service places. Not worth 45 mins of travel. I went there to address a noisy fan. I was told that the “bumper to bumper” warranty doesn’t cover damage done by rodents, which it likely is. There would be a $129 fee to look at it. It’s a lease...you think they’d be interested in fixing things. I’ll not use the fan, thank you! He actually told me it may “clear up on its own”! A “recall” was fixed....I never received notice of a recall! Recall was not explained to me and the last recall I had fixed there resulted in a breakdown in Delaware and two nights in a motel at my own expense! So, you can understand why I’m sensitive to these recall repairs! A half hour after I saw my car out in the lot, I inquired about it. I was then told the mechanic was doing the paperwork on it. After I got my car, I inquired at finance about getting a copy of my “insurance contract” I pay for each month. Although he checked with service to make sure my fan could not be checked; I was not given a copy of my contract and am feeling very disillusioned with this lease. This is my second lease with KIA, but I think I’m done. You have a great product, but your customer service is all smiles and no service. Consumers are smarter than that! More
by Colleen
