2,725 Reviews of Destination Kia - Service Center
Great interactions with Marshall and Rich and Pam. Marshall helped me set up appointment when I needed to schedule for my “scotch guard” then he helped me when I brought the car for that and then Mars Marshall helped me set up appointment when I needed to schedule for my “scotch guard” then he helped me when I brought the car for that and then Marshall was able to get me in when I ran over a metal chunk and the tire had a hole in it. Marshall kept me informed on the process of checking on my warranty process with the finance department and then helping me connect with Rich for a ride to and from work. Thanks to both of them! Thanks to Pam as well for her help.She was fun to talk to! More
I loved the outside waiting area! And the people were friendly and helpful. They also let me know I would need new tires so I can prepare. friendly and helpful. They also let me know I would need new tires so I can prepare. More
Very happy would recommend to others . Treated me right and listened to me and didn’t pressure to do any other services. Will be coming back here again and listened to me and didn’t pressure to do any other services. Will be coming back here again More
All was OK - no problems, no delays. I brought my 2017 OPTIMA in for inspection & routine maintenance - without an appointment, and was treated well and accommodated. Car was finished wh I brought my 2017 OPTIMA in for inspection & routine maintenance - without an appointment, and was treated well and accommodated. Car was finished when promised, and the service rep was professional and pleasant. More
I’ve been doing business with KIA since 2010And always I’ve been doing business with KIA since 2010 And always have had a good experience with the sales Representatives and service personnel, who are alwa I’ve been doing business with KIA since 2010 And always have had a good experience with the sales Representatives and service personnel, who are always very attentive and detailed oriented More
Friendly Service Department Good experience with service department. Friendly greeting, They tell you about how long your wait will be. Happy with the service, Everyone was also Good experience with service department. Friendly greeting, They tell you about how long your wait will be. Happy with the service, Everyone was also social distancing and kept masks on. More
I am extremely happy with Destination Kia. Everything has been fantastic from buying my car in Jan 2020 to my oil change in Aug 2020. Everyone is always do helpful and patient and it's much appreciated. been fantastic from buying my car in Jan 2020 to my oil change in Aug 2020. Everyone is always do helpful and patient and it's much appreciated. More
The service department is top notch. I am always greeted with a smile. The shuttle driver is friendly and after a couple rides to my home he always remembers where I am going. with a smile. The shuttle driver is friendly and after a couple rides to my home he always remembers where I am going. More
We always feel they do their best. We are very happy with their service. We never feel like we are being ripped off and they usually are able to give us a discount. their service. We never feel like we are being ripped off and they usually are able to give us a discount. More
They are scam and the biggest liars. I don’t recommend this dealership to anyone. My lease car came with free oil change until 36k. Service use half synthetic oil which is totally fine cuz this is what my this dealership to anyone. My lease car came with free oil change until 36k. Service use half synthetic oil which is totally fine cuz this is what my car requires. After I use all the coupons i went service for oil change again and they made me e-sign on a tablet for $39.99. I left my car, service called me for payment and I gave him my credit card number. When I pick my car up I found a receipt $79.99 in the car. I asked service department why is the price different? They said this is how much oil change cost. I told them I e-sign for $39.99!! First he didn’t believe me but after he check his tablet he was like this is not right. I asked what kind of oil service use and he said full synthetic. I told him you have been using half synthetic and which is I ask and sign for. He said they never use half synthetic for my car. I request him print out my car history. After he saw that service have been using half synthetic oil all the time. He didn’t have an answer for me and someone else jump in the conversation and said Kia motors start requesting full synthetic. I was like since when? Right after I use all my free coupons? I’ve never get mail-email-phone call about it. You didn’t even tell me when I brought my car. You didn’t tell me price difference when I made a payment in the phone! They even refused to refund the difference even tho I sign for $39.99. (Of course manager is not in the office and never call me back about this issue even thought service said manager will contact me) DO NOT TRUST this LIARS! More