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Destination Kia - Service Center

Albany, NY

4.5
2,725 Reviews

2,725 Reviews of Destination Kia - Service Center

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August 17, 2020

Great interactions with Marshall and Rich and Pam. Marshall helped me set up appointment when I needed to schedule for my “scotch guard” then he helped me when I brought the car for that and then Mars More

by peterheeran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam, Rich Petri
Aug 24, 2020 -

Destination Kia responded

Peter, thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance. Take care!

August 17, 2020

I loved the outside waiting area! And the people were friendly and helpful. They also let me know I would need new tires so I can prepare. More

by weinstna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Aug 24, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance. Take care!

August 15, 2020

Very happy would recommend to others . Treated me right and listened to me and didn’t pressure to do any other services. Will be coming back here again More

by IRONDOG22
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Aug 17, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Thank you for choosing Destination Kia! Take care!

August 15, 2020

All was OK - no problems, no delays. I brought my 2017 OPTIMA in for inspection & routine maintenance - without an appointment, and was treated well and accommodated. Car was finished wh More

by MXTIRUMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
Aug 17, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Thank you for choosing Destination Kia! Take care!

August 14, 2020

I’ve been doing business with KIA since 2010And always I’ve been doing business with KIA since 2010 And always have had a good experience with the sales Representatives and service personnel, who are alwa More

by jmzerv
Recommend Dealer
Yes
Employees Worked With
Rich Petri
Aug 17, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Thank you for choosing Destination Kia! Take care!

August 14, 2020

Friendly Service Department Good experience with service department. Friendly greeting, They tell you about how long your wait will be. Happy with the service, Everyone was also More

by Papa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Morgan
Aug 17, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Thank you for choosing Destination Kia! Take care!

August 14, 2020

I am extremely happy with Destination Kia. Everything has been fantastic from buying my car in Jan 2020 to my oil change in Aug 2020. Everyone is always do helpful and patient and it's much appreciated. More

by missshellyk
Recommend Dealer
Yes
Employees Worked With
Jeremy Terrell - 5 star, Kenny Lau
Aug 17, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Thank you for choosing Destination Kia! Take care!

August 14, 2020

The service department is top notch. I am always greeted with a smile. The shuttle driver is friendly and after a couple rides to my home he always remembers where I am going. More

by WHEACOX1
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Aug 17, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Thank you for choosing Destination Kia! Take care!

August 14, 2020

We always feel they do their best. We are very happy with their service. We never feel like we are being ripped off and they usually are able to give us a discount. More

by Missy
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Thank you for choosing Destination Kia! Take care!

July 02, 2020

They are scam and the biggest liars. I don’t recommend this dealership to anyone. My lease car came with free oil change until 36k. Service use half synthetic oil which is totally fine cuz this is what my More

by Nick
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Whitbeck
Jul 06, 2020 -

Destination Kia responded

Nick, thank you for taking the time to leave us a review about your recent service experience. We are disappointed to see that you had some trouble with your recent visit and we apologize for falling short on offering an outstanding experience. We would very much appreciate the chance to discuss this experience in further detail and find out what happened at your convenience and refund the $40 difference. Please reach out to our Service Director, Tom Mulvaney at 518-482-0500 x2202 or via email at tmulvaney@destinationkia.com. Thank you.

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