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2,725 Reviews of Destination Kia - Service Center
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April 29, 2020
Awesome Job! After several bad experiences at the Kia dealership I purchased my Kia Soul from, I was hesitant to go back to them when my engine started to make noi After several bad experiences at the Kia dealership I purchased my Kia Soul from, I was hesitant to go back to them when my engine started to make noise. My friend thankfully recommended Destination Kia. They diagnosed my car quickly and upfront stated what I needed done and what was and was not covered under warranty. It was no hassle at all. I must be honest that I hardly ever write reviews, even bad ones but I was compelled to given how great of an experience I had. More
by Rachel
Employees Worked With
April 07, 2020
There was a factory issue with my Telluride that needed to be repaired and repainted. After 2 1/2 months, they brought my vehicle in and claimed to “repair” it but made the issue worse. After being blatant to be repaired and repainted. After 2 1/2 months, they brought my vehicle in and claimed to “repair” it but made the issue worse. After being blatantly lied to by the service department, horrible touch up paint, and complete disregard for the issue my Telluride was sent to the collision center. Fred and Eva promised to take great care of my car. In the mean time, I reached out to Dave regarding my disgust for the issue via phone, email and text with no reply. My vehicle was repainted however, my door panel was gouged, my windshield was scratched terribly and there is over spray on the entire vehicle, including all black mouldings. A new door panel was supposed to be ordered and they were going to address the windshield and over spray when I went back, but I have not heard from the dealership in nearly a month. I have been in contact with Kia Corporate regarding my displeasure and a potential buy back of my vehicle. Each time they reach out to the dealership, they are told by Patrick my issues have been resolved and my vehicle returned. Incorrect. I hope DestinationKia can make right on this as they truly have a wonderful dealership that was highly recommended to us. We have been repeat customers, had great experiences with Sales and Financing and would like to continue working with them for any future purchases. With that said, my vehicle needs to be replaced or returned at this point as every time it has been in for repair, I get it back in worse condition than it started. I spoke with Eva in the collision center today who assured me Dave would reach out to me today to address my concerns. It was my understanding the dealership closes at 4 pm and it is now nearly 6 with no phone call. More
by Autotech
January 15, 2020
Beautiful place to visit! People very professional and curtious! Very calm and smart young salesman I Dillon! In 3 times I've leased a Kia at this dealership, very positive group of people working at this curtious! Very calm and smart young salesman I Dillon! In 3 times I've leased a Kia at this dealership, very positive group of people working at this time! More
by papimari40
Verified CustomerNovember 28, 2019
Got the perfect car for me at a price I could not beat. Great sales experience with representative Dennis Miller and business manager Tim. I had only come in for service but got to talkin with Dennis and dr Great sales experience with representative Dennis Miller and business manager Tim. I had only come in for service but got to talkin with Dennis and drove out in a great new forte. More
by KEITH12210
Employees Worked With
Tim Simoni
November 11, 2019
New Sportage Very happy with my vehicle selection. Love the vehicle. Matt went over the car thoroughly and was a great help. This is my 4th Kia through Destinatio Very happy with my vehicle selection. Love the vehicle. Matt went over the car thoroughly and was a great help. This is my 4th Kia through Destination. Overall our family has obtained 8 vehicles through Destination Kia. More
by JUDYM868
July 19, 2019
Great Family Friendly Experience While waiting to have our vehicle serviced, Rich noticed us struggling to keep our two children (ages: 15 months and 3 weeks) calm. Our 15 month old w While waiting to have our vehicle serviced, Rich noticed us struggling to keep our two children (ages: 15 months and 3 weeks) calm. Our 15 month old wanted to venture around the facilities and was throwing a temper tantrum because we wouldn't allow her to. While that was happening our 3 week old was also being very fussy and crying. Without thinking twice, Rich came over to give us a hand. He talked and played with our 15 month old allowing us time to tend to our newborn and get her back to sleep. Afterwards he even gave us expert tips on ways to soothe newborns from his past experiences with his now 19 year old daughter. Rich made us feel welcomed and at ease which we as new parents appreciated very much. Rich wasn't even the service advisor that was working with us which makes this all the more special. Thank you Rich for your great service and thank you Destination Kia for employing such kind, family friendly staff. More
by davonta13
Employees Worked With
Rich Petri
June 10, 2019
Poor service time Not happy with Kia destination today. Went in for oil change and tire rotation. Had early morning appointment. Got car back 2.25 hours later, ridiculo Not happy with Kia destination today. Went in for oil change and tire rotation. Had early morning appointment. Got car back 2.25 hours later, ridiculous like I have nothing better to do with my time. Was told to speak with Pat, the service manager ( for complaint) when I called I was told he was on vacation ( was not offered an alternative person to discuss my displeasure with). This is not the first time that timeliness has been an issue at this dealership for service work, it's the first time I have chosen to complain More
by Ab
Employees Worked With
Adam Dion
January 18, 2019
Pleasant vehicle shopping experience My husband doesn't like to deal with "high pressure" dealerships. We had an appointment in the Service Dept for our 2017 Kia of which the lease woul My husband doesn't like to deal with "high pressure" dealerships. We had an appointment in the Service Dept for our 2017 Kia of which the lease would be ending at the beginning of May. While at your dealership we wanted to see what our options were. We ended up leasing a 2019 Kia and left within just a few hours with our new Sportage. We had the pleasure of dealing with Dillon Wagner, a very friendly, pleasant young man. Our overall experience was a good one. From the Service Dept., to sales, to financing. My husband usually gets very frustrated at car dealerships. He said this was the first time that he didn't experience that. We would recommend Destination Kia to anyone shopping for a new vehicle. More
by tlgaida
Employees Worked With
January 04, 2019
Great dealership in every way Dave is great fair efficient and extremely genuine keep him there forever well run dealership love the commercials and service dept happy new year Dave is great fair efficient and extremely genuine keep him there forever well run dealership love the commercials and service dept happy new year to all at this dealership More
by Long lsland
Employees Worked With
November 30, 2018
Wonderful people! Anthony Blancha is Great! He went above and beyond to help me out. He's Very sweet and knowledgeable, and knows how to get things done! Anthony Blancha is Great! He went above and beyond to help me out. He's Very sweet and knowledgeable, and knows how to get things done! More
by LizL06
Employees Worked With
Anthony Blancha, Adam Dion
