Destination Kia - Service Center

Amazing; Simply AMAZING!!! Sitting at home a few weeks ago; I get a call from my mother. She had taken my father down to Albany (we are from Schoharie Valley) for a Dr appointm Sitting at home a few weeks ago; I get a call from my mother. She had taken my father down to Albany (we are from Schoharie Valley) for a Dr appointment at the V.A. FRANTICALLY telling me that her engine JUST blew in her Sorento, she was having it towed to Destination; and needed me to come pick up her and my dad. So; I did. We got the car there; walked in; and was greeted by nothing short of AMAZING people from the service department and so on. We hung around while they were working on a few logistics so I decided to walk around the showroom. Well along comes this crazy kid (Marat) introduces himself to me and it was on. I filled him in on my parents issue; then he and I went and brainstormed. I dragged my parents out into the showroom; and we started to check out Brand New cars. Needless to say; a day or two later; mom had gotten rid of her Sorento and traded for a BEAUTIFUL FULLY LOADED 2016 Kia Sportage. Marat and the finance manager were able to get my mom into a Brand New SUV that she (as well as the rest of us) LOVES at a payment they could afford. Marat; when those Niro's AWD's come in... HMU (IF the price is affordable)!!!! I HIGHLY recommend these guys for everything from purchase to service! If you haven't done so yet; GO SHOP DESTINATION!!!! Prior to this; I was a Fuccillo fan; regular buyer; etc... BUT NO MORE!!! Thanks guys! You all had our back when we needed you most. BTW; Dave Roark in Svc... TOP NOTCH!!! More

Service - Excellent, Sales - Excellent I have brought my Kia to Destination a number of times for service, always with excellent, professional service. I now have a problem that the servic I have brought my Kia to Destination a number of times for service, always with excellent, professional service. I now have a problem that the service department is taking care of and more. The service writers are great to work with, most recently Jeremy Terrell. While waiting for service, I looked into exchanging my 3 year old Kia for a new one. The sales people are polite, professional & friendly, as well as the managers. It is the end of the month and the management offered a great price. I did not go with the deal only because my current Kia is still as good as brand new, and why buy a new car to put heavy mileage on it. I commend Destination Kia for their new facility, wonderful product and service, but mostly for their team. More

Awesome dealership to deal with! We recently purchased a 2016 Kia Sportage from Destination Kia in Albany, NY. I was amazed at the professionalism and caring in how everything was han We recently purchased a 2016 Kia Sportage from Destination Kia in Albany, NY. I was amazed at the professionalism and caring in how everything was handled. My original car was towed there when it broke down. The service dept was great. We dealt with Chuck and he took great care in explaining everything about our "broken down" car. On our way to the service dept we meant one of the nicest salesman I have meant. Marat Lozhkin took awesome care of us by showing us cars that were available in our price range and what we needed to meet our needs. He helped us get a great deal. When we got the deal together we were taken into an office where we met Aaron to sign the papers to finalize our deal. He, too, was a super nice person. We also met a very nice lady that worked there named Nicole. She was so nice. On his way out before he went home for the day, we met the owner. He, too, was great. Very personable. I would totally recommend to anyone looking for a new or used car or service to a car to go to Destination Kia and look for anyone of these guys or any other person that works there. I am sure that any one of them would take great care of you. Thank all of you at Destination Kia. More

I must be the one who cannot tell the truth. Was shocked to hear that the appointment I made weeks in advance was unknown to them. So I decided to at least talk to the service manager. Well good Was shocked to hear that the appointment I made weeks in advance was unknown to them. So I decided to at least talk to the service manager. Well good thing I wrote things down. Little did I know that the number that I called was not a number for them so said him. That was until he called it .. Wow I didn't lie . Then I got a attitude. Thanks for the friendly service. More

Valedictorians new car- 4 trips still not repaired properly. 4 trips so far for Brake Master cylinder, and leaking side windows, nothing too important, still need to return again for passenger window. NEW 2014 K 4 trips so far for Brake Master cylinder, and leaking side windows, nothing too important, still need to return again for passenger window. NEW 2014 Kia Forte, 2dr, manual trans. 1st visit - nice but had a difficult time understanding the problems. 2nd visit-Master cylinder parts came in went for installation. Results -lost a half day of income drove 80+ miles round trip only to be told after an couple hours wait that they would have to reassemble the car they did not "GET" a master cylinder. good time to check. Next after another week, call to check on the part status and D" Kia can not find any record of the service, part re-order etc. Finally they get it together, do the repairs and now the D'Kia repaired passenger window has traveled beyond the upper limit ruined the new seal and the service tech says they will replace the seal. What about the over travel? and track dislocation or damage because of the over travel? service dates Sept 2015, Oct 2015, More

Best Salesperson Ever! Peter was amazing to work with. I stopped by Kia to get an estimate on damage that had been done to my car. Of course, while there I got intrigued w Peter was amazing to work with. I stopped by Kia to get an estimate on damage that had been done to my car. Of course, while there I got intrigued with the possibility of getting a newer vehicle. Peter was helpful, patient and informative throughout the entire process. He is the ONLY reason I decided to get a new Sorento. I can't say enough positive things about him - I will recommend Destination Kia to all of my friends and tell them to make sure to see Peter. A+++++ More

Highway robbery Don't have service done to your car here I brought mine in cause my door latch on my door would not close they made me pay $99 just to look at it to t Don't have service done to your car here I brought mine in cause my door latch on my door would not close they made me pay $99 just to look at it to tell me that the door latch was internally broken and they would have to order a new one and install it for over$200 I brought my car home looked closer at the latch and seen it was full of dirt and grease alittle wd40 and he latch was fine when I went back to destination (ripoff ) kia they said they would not refund my $99 after I had told them there technitions had miss diagnosed the door latch saying it was broken when it was only gunked up with dirt what a scam I even talked to the manager habeck and he refused to give me back my money don't go there it's highway robbery!!!!!!!!!!! More

Thank You Kia Destination I brought my 2011 Kia Soul in for 1st oil chg. and received excellent service from Sean Spofford in the Service Dept. Everyone is nice and helpful lik I brought my 2011 Kia Soul in for 1st oil chg. and received excellent service from Sean Spofford in the Service Dept. Everyone is nice and helpful like Roy & Rob it made me feel very comfortable and I would reccommend more people to go there I know I will. More

Sean BOB! Amazing To say I've had bad luck with my car would be an understatement. Ever since my husband and I started doing our service at Destination Kia we have been To say I've had bad luck with my car would be an understatement. Ever since my husband and I started doing our service at Destination Kia we have been more than pleased!! Sean has helped us the last few visits and he is such a pleasure to deal with AND he always gets done (done right) what we need. This more than makes up for my "bad luck" and we will continue to do business with them forever! Thank you More

Great changes made to this dealership This dealership made some great upgrades over the past few months. Most notably, they refrain from playing obnoxious techno music in the showroom! Yea This dealership made some great upgrades over the past few months. Most notably, they refrain from playing obnoxious techno music in the showroom! Yeah, no more morning migraines after I drop my car off! Second, I've gotten to know and trust the Service team. Kenny, the manager, is a wonderful person and always takes great care of his customers. He knows people by name and greets people accordingly. Service times are fast and efficient. They never up-sell and keep their promises. Prices are reasonable. More