Destination Kia - Service Center

This is my 3rd suzuki vehical that i have purchased Advantage Suzuki, Albany. I came in for my usual oil change. The service here has always been very good. I was looking at the new vehicles on the fl Advantage Suzuki, Albany. I came in for my usual oil change. The service here has always been very good. I was looking at the new vehicles on the floor when Chris Pivacek approached me. I have to say that he is an excellent sales person that I have ever dealt with because he listened to me and let me explain my financial situation and he knew where I stood. I trusted him from the start and i felt and that he was going to comply with what I was looking for and not sell me something that I could not afford. Chris did everything possible to go above and beyond to satisfy me. What he promised he came through and I truly appreciate everything he did. Everyone at Advantage Suzuki,Albany is very friendly and goes out of there way to make you happy. I only wished manager Joe Barakat was on that day because every time I came in for my oil change he always greeted me with a smile and asked how things were going and if i was satisfied. Patricia Claro More

I had made an appointment for my first oil change, they were very convenient in the timing, even gave me a Saturday. When I arrived I was waited on immediately, and directed to the lounge, where I was told were very convenient in the timing, even gave me a Saturday. When I arrived I was waited on immediately, and directed to the lounge, where I was told I would have a 30-45 minute wait. My car was ready in about 30 minutes. The work was explained to me & I left with a serviced and completely washed vehicle. More

the employees from sales to service are very accommodating. the purchase of the car was very smooth and Rhett was very easy to deal with. Service has been great, very friendly and efficient. accommodating. the purchase of the car was very smooth and Rhett was very easy to deal with. Service has been great, very friendly and efficient. i would recommend this dealership and Suzuki to anyone More

Always pleased with service at Advantage. I do not take either of my cars anywhere else. Scott and Cayla are a good team. Thank you. either of my cars anywhere else. Scott and Cayla are a good team. Thank you. More

Showed up for a oil change and service found that brakes/rotors were very rusty. I explained that there was just to much rust build up to have since we just bought the vehicle 4 months ago. After som brakes/rotors were very rusty. I explained that there was just to much rust build up to have since we just bought the vehicle 4 months ago. After some unhappy discustion, Service agreed and talked with management that they should have fixed this before vehicle sale. All new brakes at no charge to me. More

Sold me a lemon/bad service/sales: retured to have cv joints fixed only after leaving the lot (2x job), rt inner/outer tie rod, muffler not fixed among others!!! tie rod job were not realligned, it was joints fixed only after leaving the lot (2x job), rt inner/outer tie rod, muffler not fixed among others!!! tie rod job were not realligned, it was pulling me to the right and the wheel weren't even straight now this is even after i reported them to the BBB, and their excuse for wiring the muffler instead welding the bracket to the muffler was that they didn't have enough time,well, they had plenty of time. They had supposely welded the bracket but welded the rusted braket back to the muffler and told me that it was standard. It didn't take long for the muffler to be broken again. It didn't take MIDAS long (about an hour) to re-align, welded a bracket to the muffler, and balance the tires because it was shaking when I was driving in the highway. I did want to bring it back again to the dealer so i had Midas fix those issues and paid it myself. There's more reason but i don't have the time either. Don't buy any use car here because they don't know how to fix anything, you will end up with a lot of stress and lost time/gas going back and forth to the dealer. More