Back

Destination Kia - Service Center

Albany, NY

4.5
2,724 Reviews

2,724 Reviews of Destination Kia - Service Center

Sort by
June 15, 2022

Marshall mr service advisor was great…patient and helpful, making sure everything went well with my car. Thank you. More

by freckledlexi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
June 15, 2022

Put a 10 inch through-pain scratch in the hood of my 4 month old Telluride during the oil change, never told me and tried to send me home with the damage, I assume to avoid responsibility. More

by NORMZEYAK88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
June 14, 2022

My experience with the service department was wonderful and professional. Out in record time!!! Thank you. More

by wandawaiter
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2022

Great communication, easy to work with, my car was in and out within a day and I was aware of each step of the process. More

by klembo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
June 14, 2022

As always, it was pleasant to wait. The service person was very helpful. I'm happy with the service provided. More

by mlugo3765
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Name not listed, Mike Donadio
June 14, 2022

Great customer service I would recommend anyone to go there to get there car service More

by CHRISBLAKE0913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
June 13, 2022

Was good experience and was what I expected - part of my pre-paid service included a Car Wash which was done - however I was disappointed that there was not a quick vacuum of front included with that servic More

by pgculligan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
June 13, 2022

I recently purchased a 2023 kia sportage hybrid! Today while driving near my home the left instrument cluster started flashing red and an alarm rang! The car has about 60 miles on it- i immediate More

by Carogaguy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Batko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Pakatar
Jun 14, 2022 -

Carogaguy responded

6-14-22- i received a call from Justin from Destination Kia! During this calm he satisfied my concerns and stated all personnel at the dealership will be counseled re call backs and emergency calls! Time will tell how my relationship with this dealer progresses ! ! Note- I also received a call from my salesman Alex! Thank you to these two gentlemen!

June 13, 2022

My experience was great and the service provider was great, I would recommend this place any day More

by persaud_g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Reali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
June 13, 2022

The service coordinator was knowledgeable and prompt to answer questions to ensure that the customer was satisfied with their service. More

by stephcolf
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
38
...