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Destination Kia - Service Center

Albany, NY

4.5
2,724 Reviews

2,724 Reviews of Destination Kia - Service Center

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June 07, 2022

Convenient! This is our 4 th KIA all were purchased at the same dealership. Walked around the dealership looking at new vehicles and was turned off by the adjust More

by GPAULEY15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hudson
June 07, 2022

Had new AC compressor installed among other work which totaled over $4000 the belt on the AC compressor was never changed the pulleys were left dirty two weeks later the old belt shredded and we had to br More

by sweetramassoap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2022

Marshall was great and kept us informed on the whole process during our time there. More

by CJROSENTHAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2022

Rich was very helpful with both the scheduled service and a defect IOU issue from the purchase. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
June 07, 2022

Service was great no problems . Fixed the problem . Marshal was also great very helpful . Would recommend your service Dept More

by bns829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2022

On time, and courteous and friendly from the service dept all the way to the check out More

by LORRAINEMOHROFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2022

Dealership was friendly clean and did work fast and always seems to care for customers More

by sellis72wfd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
June 06, 2022

The dealership was very through with me on the services I wanted and took the time to review them with me prior and afterwards. More

by RGOFF2104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not recall all of the employees names that assisted me, they were all great.
June 03, 2022

Excellent past experiences. This time service technician did not call me wheny order part came in or called me back when I left a message. Eventually I called the parts departme More

by BRIAN Rechnitzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRIANNA
June 03, 2022

On time, good price, in and out quickly, good communications, courteous, suitable waiting area for customers More

by matthewschristineg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Rousseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Petramale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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