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Destination Kia - Service Center

Albany, NY

4.5
2,724 Reviews

2,724 Reviews of Destination Kia - Service Center

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June 02, 2022

staff ready for my arrival; competent plan to service my car; work finished on time. More

by NSANTAMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hunter
June 02, 2022

Quickly done, treated with care, and respectful, nice waiting area, pleasant and comfortable while waiting More

by DHOWARD2227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2022

Professional. I had a question and the service rep explained very clearly. I liked getting text with video of service inspection. More

by Nourish658
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
June 02, 2022

Easy to set up appointments, service staff is attentive and professional every step of the way. More

by ARIMUS111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
June 02, 2022

The staff is friendly and accommodating. However, I made a reservation and I don't think we should have over a 2 hour wait when you've made an appointment to have your vehicle looked service More

by JENNYCOON80
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
June 01, 2022

Got me in a bit early. Took approx what they said it would. Service tech was pleasant and replaced wipers without me asking, since it was under warranty More

by RMORIARTY_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
June 01, 2022

The dealership was clean. Staff were friendly. Overall this was a pleasant experience Thank you! More

by TLRATIGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2022

My appt was at 11am, my service started at 11am. Rich was good talk with, listened to my issued, and in the end answered all my concerns. More

by DNH1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
June 01, 2022

My appt was at 11am, my service started at 11am. Rich was good talk with, listened to my issued, and in the end answered all my concerns. More

by KiaSoulvnc
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
May 31, 2022

Not a bad experience, but the service for a visit I had scheduled was late. You should honor appointment times More

by j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
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