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Destination Kia - Service Center

Albany, NY

4.5
2,724 Reviews

2,724 Reviews of Destination Kia - Service Center

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May 31, 2022

I'm always pleased with the efficient service. The employees are really nice and courteous. More

by KIMLEE723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
May 31, 2022

Good customer service every one helpful they help until end all staff is helpful and stay busy More

by Jitujyoti61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason , Rich Petri, Justin Pakatar
May 28, 2022

Took car in at exact time had the correct parts tech was very helpful car came out of shop washed and looking like new More

by SCOTTBENNETTSALES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Makela
May 27, 2022

The service coordinator Brie provided outstanding customer service! She was very helpful in coordinating partnering with parts and got my vehicle right in when the tire arrived. More

by SANDYSMITHNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
May 27, 2022

Personnel and service were very good. However, took over 2hours. Was not happy with the wait. More

by TIGERMBARB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know who serviced my car but Brianna was very helpful.
May 27, 2022

Briana told me they would call back when their tech line knew what was wrong with my Kia hybrid. After repeated calls to not only Brianna, the manager,as well as the operator, and no one ever calling me bac More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna, Rich Petri
May 26, 2022

I find this particular dealership to have what I want most..knowledgeable service technicians, a clean waiting area and friendly staff from top to bottom. More

by HAYOSTEKW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
May 26, 2022

Good customer service. Service rep had trouble listening to me when I tried to tell him of previous diagnosis by mechanic at dealership. After rebooking at issue turns out More

by Lillie McLaughlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know the names of the employee. Did not introduce himself.
May 26, 2022

The service tech was helpful and got the car in and out under an hour. More

by rogershaw002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Briana Bivins
May 26, 2022

I've taken my 2014 Kia Soul to this service three times since I moved to the area. They have been friendly, easy to scheduled and very informative when I need service done. They are also very good about More

by EDKEATING810
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Petri
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