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Destination Nissan

Albany, NY

4.8
5,877 Reviews
The Outstanding staff at Destination Nissan is dedicated to satisfying the demands of each and every customer. We offer new and pre-owned inventories, financial assistance, expert auto technicians and OEM parts to Albany, NY and it's surrounding ares. We are located at 770 Central Ave and can be reached by phone at 1.518.438.8461. Please contact us if you have any questions, want to schedule a service appointment, find out if we have a specific auto part, or for any other reason. We hope to hear from you soon!
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770 Central Avenue

Albany, NY

12206

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Showing 5,877 reviews

January 21, 2021

The service was excellent. I could not ask for more. Your personal are excellent and very professional in everything that they do. Thank you very much More

by WALSHSHEILA80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Kane
January 20, 2021

Oil change was quick and additional car wash was much appreciated. All employees were very kind and professional, which made the process go a lot smoother. My appointment was bright and early in the mo More

by ajkubik12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Kane
January 20, 2021

From the time I contacted them on line, I was very satisfied with my choice; since we did do business with them in the past... More

by bberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiera Cusack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saalih Zorqane
January 20, 2021

Stephen aces in customer service. It is always a pleasure having him handling my car's service. This is a good reason to keep coming back . More

by SHARPMONICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Kane
January 20, 2021

I just got an inspection on a new leased car. Steve was very helpful. I asked him about changing to snow tires and he was very honest and told me that it might not be worth it for this season, since I had More

by SK123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Kane
January 19, 2021

The communication, check in process and service experience were excellent. I will be returning to Destination Nissan when my vehicle requires service in the future. More

by fastpitchvic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Trabona
January 19, 2021

This dealership is a bunch of inconsiderate unhelpful group of people. They sell you a vehicle and when there is a problem they don't want to fix it More

by FALLSDOWN22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Richardson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Famolaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Whitney Demers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Kane, Ashley Dunks
Jan 20, 2021 -

Destination Nissan responded

We want to apologize for any inconvenience you experienced when doing business with us. We aim to provide 100% customer satisfaction to all of our guests and to hear we fell short is upsetting. We would appreciate the opportunity to speak with you directly to clear up any issues you have experienced. At your earliest convenience, please contact our General Manager, Beau Mayhew at bmayhew@destinationnissan.com, and he will get back to you as soon as possible. Thank you.

January 19, 2021

Everything was fine except when scheduling my service online, I selected the rental car option and got a voicemail confirming car availability and what to bring with me (license, proof of ins.). I assume More

by MAUREEN.YOUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Kane
January 19, 2021

I brought my car in for a recall. Greeted promptly, a car was ready for me. Chad Richardson was very attentive and helpful. My car was ready on time and I was able to leave quickly.Thank you More

by PICKLEREM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2021

Was greeted by my advisor Steve Kane, upon arrival. We reviewed what I was bringing my wife's car in for, and service was completed with no surprises. More

by GARYF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Kane
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