
Destination Nissan
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 AM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I drive more than 60 miles one way to have my service done @ Destination Nissan. Its worth the the trip its fast and easy. Everybody who works the is helpful and friendly. done @ Destination Nissan. Its worth the the trip its fast and easy. Everybody who works the is helpful and friendly. More
Diagnosis Fees Hello, Have brought my wife's car here several times (2011 Nissan Rogue) service has always been appreciated. This most recent service appointment Hello, Have brought my wife's car here several times (2011 Nissan Rogue) service has always been appreciated. This most recent service appointment, the cost seemed elevated. I came in to have a tire patched (small nail in tire, I could not find a patch kit small enough, hate fix a flat), one of the heat shields fell off, and there is a noise from the front passenger side engine area. I told the service tech the heat shield needs to be bolted back on, or replaced, and I believe there may be an issue with the strut bearing on passenger side. In the end, the tire was patched, the heat shield bolted back on... a few dollars in parts, an hour labor, but the bill was $380. I asked why so high, it was because each item (except the tire patch) had its own $125 diagnosis fee attached to it. I questioned why a diagnosis fee for the heat shield, when I explained what needed to be done to it... it was to verify... Other places I have gone to charge one diagnosis fee for all issues to be explored (DePaula or Cooley's for my Mazda), and that is generally applied to the cost to repair, and I believe has been practice in past at Destination. In 2018 we had a new transmission installed by Destination ($7,000), yet all subsequent visits I have been pushed to change the transmission fluid because it tested bad... Where is it sampled from, what diagnostic tests are completed, and can I view the results? Please note Eric was very polite throughout the exchange. Respectfully, Dan More
Quick and easy as always Eric was very nice, as always, and kept me in informed on what was happening as my car was being serviced. Highly recommend him as a service consult Eric was very nice, as always, and kept me in informed on what was happening as my car was being serviced. Highly recommend him as a service consult More
The team was really down to earth. They were informative and helpful. I went in with a goal and they helped me accomplish that goal. and helpful. I went in with a goal and they helped me accomplish that goal. More
My Wife and I had Such a great experience with Nissan, we where explain what plans they had and how it would meet our budget. Max Doubina got us in the car that we wanted and Ray clarified our options whil where explain what plans they had and how it would meet our budget. Max Doubina got us in the car that we wanted and Ray clarified our options while taking some time to help improve our financial situation. To the Staff at Nissan thank you for making us feel at home especially During this difficult times. More
very helpful Steve is very friendly and helpful. The car was done on time as it usually is. I will be back when it is needed and as usual it will be the same good Steve is very friendly and helpful. The car was done on time as it usually is. I will be back when it is needed and as usual it will be the same good service More
Awesome company to deal with this is my third vehicle from destination nissian. Everyone that works in the sales department was extremely helpful and a pleasure to work with from destination nissian. Everyone that works in the sales department was extremely helpful and a pleasure to work with More
Steve was very patient and attentive with me as I described my problems. When my car was finished being serviced, he described in detail the health of my car and everything that was done. I'd recomme described my problems. When my car was finished being serviced, he described in detail the health of my car and everything that was done. I'd recommend him to anyone. More
Steve Kane was a pleasure to work with. He was very informative and honest. Heres to hoping Nissan corporation will do the right thing and fix my car. informative and honest. Heres to hoping Nissan corporation will do the right thing and fix my car. More