Destination Nissan

Great Price but ball dropped Test drove and eventually purchased a Nissan Altima. Incredible value - purchasing a leftover '19 for 7k off the sticker. Initial salesperson (rem Test drove and eventually purchased a Nissan Altima. Incredible value - purchasing a leftover '19 for 7k off the sticker. Initial salesperson (remember that phrase) worked well with us and we left feeling very satisfied. The next day was a holiday so we told them to not worry about financing on Tuesday and we'd be fine picking up the car on Wednesday. He told us he'd get the car in for detailing Monday. Monday night and "initial salesperson called and told us not to worry, he hadn't forgotten about us. Again, we liked this as we didn't expect to hear from him on a Holiday. Tuesday comes and goes and we hear nothing. No big deal, as we figured they'd be starting the process. Wednesday late morning I text the initial salesperson asking status and within `1 minute get a call from Finance. They are just starting the process (what happened to yesterday?). Sure enough within 30 minutes, I am getting e-mails showing the credit being pulled. Another 30 minutes later I get a call from Salesperson #2. Salesperson #1 is not available, and he'll be helping. He's not at work today, but is working the issue from home. 30 minutes later, a call from our insurance agent who wants to confirm we'd be picking up the car "tomorrow" (Thursday). This has not been discussed by anyone from the dealership. So I call Salesperson #2 and am not happy. I make it clear we close today or I am speaking to the Sales Manager to inform him the deal's off. SP #2 tells me he'll make it happen. in the meantime Finance has called my wife to confirm financing approved at the details they quoted on Day #1 and that it will be "Bank #1". 30 minutes later Insurance calls to confirm we are good to go for today, and that the lien will be held by "Bank #2". Again, we find this out not from the dealer but from our insurance company. We find out later that Salesperson #1 no longer works at the dealership. No details are given (and honestly none of our business). To sum up: 1. Incredible deal on the car. MSRP $32k. Purchase price $25.5k. 2. They had a person leave their employee and for a day it appears our deal fell into a black hole. 3. Incredible lack of communication between staff and customers. 4. In the end SP#2 did a nice job recovering. More

My experience with Joe King (salesman) was great for the recent purchase on my Rouge SL. He was very knowledgeable about the car and friendly. Adam Dawson was also very great and made my purchase transactio recent purchase on my Rouge SL. He was very knowledgeable about the car and friendly. Adam Dawson was also very great and made my purchase transaction smooth and easy. Overall I would recommend anyone to purchase a car here! More

Complete and thorough service Making the appointment was easy and convenient. Chad is always friendly and welcoming and keeps me informed of the progress with my car. Simple oil ch Making the appointment was easy and convenient. Chad is always friendly and welcoming and keeps me informed of the progress with my car. Simple oil change and tire rotation went smoothly. More

I have taken my car in for service a few times now. Service was good and Chad was excellent. Very smooth process and communication regarding the work to be done. Service was good and Chad was excellent. Very smooth process and communication regarding the work to be done. More

We had a great experience at Destination Nissan! Joey was great and I got the car that I absolutely LOVE- Thank you guys for no hassle and no pressure! great and I got the car that I absolutely LOVE- Thank you guys for no hassle and no pressure! More

My visit went well. Mike F was super friendly and helpful. He took the time to answer all my questions. My experience was very positive this time. helpful. He took the time to answer all my questions. My experience was very positive this time. More

Great Service Mike Famolaro was friendly and professional and my service was done timely. I've been doing business with this Nissan Dealership for several years an Mike Famolaro was friendly and professional and my service was done timely. I've been doing business with this Nissan Dealership for several years and I'm very pleased with every vehicle I have leased and the service I receive. More

Eric was great and he greated me right away. This was my first visit to their service department and everything when smoothly. Eric estimated the length of time it would take and he was spot on. This was my first visit to their service department and everything when smoothly. Eric estimated the length of time it would take and he was spot on... More

My visit was warranty work My visit went well, my radio was not working properly, Eric has the nissan rep take a look at the vehicle, they then had to order parts for it. My visit went well, my radio was not working properly, Eric has the nissan rep take a look at the vehicle, they then had to order parts for it. More

Awesome and easy day at the dealership This was an easy day at the dealership for me, I was actually able to work on a sales pitch while waiting for my car! Quick and good service and they This was an easy day at the dealership for me, I was actually able to work on a sales pitch while waiting for my car! Quick and good service and they explained to me any upcoming services I may need and changed the battery in both of my key fobs More