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Deur-Speet Motors - Service Center

Fremont, MI

4.9
430 Reviews

430 Reviews of Deur-Speet Motors - Service Center

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November 23, 2019

Business as usual Same great service I have come to expect. Service desk to the front desk. Thanks Dyan, Ken, and Matt. Met and exceeded my expectations again. More

by crisman01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Hope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt S, Dyan Zapletal
Nov 25, 2019 -

Deur-Speet Motors responded

Loved reading your review! Thank you for your business!

November 18, 2019

very professional servie always gives me good service-- very clean work area and employees are very friendly and helpful-- I always try to recommend Deur Speet- thank you for More

by tudisplace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Gracik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Deur-Speet Motors responded

Thank you for your kind review! We appreciate your business

November 16, 2019

I spoke with Kurtis who is friendly and efficient on the phone. He set up an appointment for the following day. They got my car right in and called me to get approval on the cost of the repairs. The car was More

by mgmandjlm
Recommend Dealer
Yes
Employees Worked With
Kurtis Harrington, Dyan Zapletal
Nov 18, 2019 -

Deur-Speet Motors responded

Glad to hear you had a good experience! Thanks for the review.

October 27, 2019

Above and beyond Kurtis took care of our concerns and made sure our issues were handled as well as they could be. His attention to detail and persistence in solving ou More

by Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurtis Harrington
Oct 30, 2019 -

Deur-Speet Motors responded

Glad to hear that Kurtis took good care of you! Thank your for your business!

October 26, 2019

Great work done quickly Had my tires rotated and they also included my spare tire. Got my oil changed. Was able to get in quickly with no appointment. I bought my 2028 Jeep J More

by Truckcommander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Gracik
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2019

Purchase, service Great purchase experience and service afterword has been a most positive experience! Price on a new set of tires was very competitive, beating all pla More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Luchies
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Rasch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Hope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Schuiteman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurtis Harrington, Dyan Zapletal
Oct 30, 2019 -

Deur-Speet Motors responded

Hey Robert! Thank you for your business and for providing us a review! We appreciate it.

October 19, 2019

Good Service Always happy to get service done at Deur Speet. Friendly staff and a clean place to wait for the service to get done. Seems like I usually meet a fr More

by Bryan Kolk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Kipp
Oct 23, 2019 -

Deur-Speet Motors responded

Thanks Bryan! We really do appreciate your kind words and your business!

October 07, 2019

Great service Our car has the full life-time warranty. It's an '08 Chrysler 300. This is the first time we needed to get the car fixed and use our warranty. It had More

by S & M Hansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Streichhirsch, Don Pavlige
Oct 23, 2019 -

Deur-Speet Motors responded

Glad to hear that your issue was covered under our Life Time Warranty! Thank you for the review!

October 01, 2019

Outstanding service and we were put right into bay for oil change. We could not be happier with how promptly we were taken care of! More

by EricJ
Recommend Dealer
Yes
Employees Worked With
Ed Bushen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Luchies
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Gracik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Pavlige
Oct 01, 2019 -

Deur-Speet Motors responded

Super glad to hear you had a good experience! Thank you for your business!

September 30, 2019

Thank you Mark S for all your help! I have bought 4 vehicles from DS over the years. New or used they will take care of their customers. I recommend them for their sales and service. Tha More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Schuiteman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Pavlige
Oct 02, 2019 -

Deur-Speet Motors responded

Totally understand frustration when a basically new vehicle has problems. That said, the unit was not bought from our dealership and was missing a $7.00 nut on the wiring harness. We had two hour of labor involved to find out this issue and replace the missing nut in order to fix the Jeep. Chrysler will not run this under warranty since there was not a failure of a part, but it was simply missing. That said, we did discount our labor by 50% for a total bill of 107.56. I have reached out to Ed twice as we still do understand his frustration and would like to make him feel better about his Jeep and our dealership.

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