Deur-Speet Motors - Service Center

Awesome Dealership This dealer is awesome, our family has purchased 6 vehicles from them and the after service is phenomenal. The service department has bent over backwa This dealer is awesome, our family has purchased 6 vehicles from them and the after service is phenomenal. The service department has bent over backwards to keep our vehicles maintained. Ken Hope, Service Advisor has been amazing to work with and has gone beyond normal efforts to obtain hard to find or supposedly non-existent parts to keep our trucks on the road. I couldn’t be more pleased with a dealership. If you are looking for the best place to buy and service a vehicle then Deur-Speet Motors is it. George Davis More

electrical issues fixed!! First the customer service is great! Ken Hope is very easy to talk to and gave me confidence in there work and is a nice guy, the job was completed First the customer service is great! Ken Hope is very easy to talk to and gave me confidence in there work and is a nice guy, the job was completed in a timely manner and well done, if I need help in the future I will be back! More

Heater would not blow warm air The service manager Ken was excellent he was able to work our car in to check out why we could not get heat in our car. Ken called after they started The service manager Ken was excellent he was able to work our car in to check out why we could not get heat in our car. Ken called after they started tearing the dash out and since it was Friday evening he wanted to check if it was ok to proceed with the weekend coming up since it might be tied up over the weekend. We told him to proceed and a short time later he called back to tell us they found the problem and they actually had the needed part on hand. His technician agreed to stay late and finish the project so that we would have our car for the weekend. He also told me he had checked out that our extended warranty covered the repairs which was a very pleasant surprise. We were extremely pleased with the level of service and the extra effort that Ken and his technician made to accommodate us. More

Customer Service Great customer service. We serviced an older vehicle and never get pressured to buy new. Bruce offered us advice on a vehicle that we are interested Great customer service. We serviced an older vehicle and never get pressured to buy new. Bruce offered us advice on a vehicle that we are interested in purchasing in the future. More

Duer-Speet Does Not Sand By Their Recall Fixes Management and mechanics refused to fix the mal-function of a vent switch recall they had done unless I signed a contract agreeing to be charged $85 i Management and mechanics refused to fix the mal-function of a vent switch recall they had done unless I signed a contract agreeing to be charged $85 if they felt it was not their mistake. The problem is a "snapping" sound when you close the driver side window, the door that is involved in the recall fix! There was no "snapping' sound prior to their recall "fix". I tried to go to management to get them to support me in having the problem fixed. Management said they would come out to our car to look at the problem with me. Instead they sent out a mechanic to say the recall 'fix" only involved disconnecting and re-connecting a wire attached to the rear vent window switch. Did the mechanic think I am stupid? Chrysler would not publish a recall fix involving only dis-connecting and re-connecting a wire leading to a switch! I have purchased three new vehicles from this dealership. I will no longer be a customer! More

Service I called at the last minute for an oil change and tire rotation. They got me in right away and everything was complete in less than an hour and I was I called at the last minute for an oil change and tire rotation. They got me in right away and everything was complete in less than an hour and I was on my way. I will definitely be back. More

Wounderdul Service was fantastic. We knew my vehicle has an electrical issue. Not cool, we assumed it was going to be very costly. They found out what the issue Service was fantastic. We knew my vehicle has an electrical issue. Not cool, we assumed it was going to be very costly. They found out what the issue was. Working together we got it fixed. And it costed a lot less. But they were all awsome, followed through on everything. Called me when needed to give info or ask questions. More