Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Diamond Hills Auto Group - Service Center
Banning, CA
259 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
259 Reviews of Diamond Hills Auto Group - Service Center
Sort by
June 28, 2023
Ryan always takes care of my vehicles. I wont go anywhere else. Upfront and honest. Highly recommend Ryan for your service needs! I wont go anywhere else. Upfront and honest. Highly recommend Ryan for your service needs! More
by desertcooling
Verified CustomerEmployees Worked With
Ryan, Bryan Mendes
Helpful June 28, 2023
I recently purchased a 2024 Chevrolet Trax for my daughter and Ramon was very helpful, he answered all my questions and helped us make our decision. Albert made the deal with the car very easy and a daughter and Ramon was very helpful, he answered all my questions and helped us make our decision. Albert made the deal with the car very easy and a great overall experience. Mario was also great to work with for the final paperwork and he made it an enjoyable experience. Thank you Diamond Chevrolet for a great experience and a great car that my daughter will love for years to come. More
by FERRIER26
Employees Worked With
Ramon, Albert & Mario
June 27, 2023
I made appointment for a service coupon oil change tire rotation. they did oil change for more than the service coupon and did not get my tires rotated. I am not happy. will not be returning for service an rotation. they did oil change for more than the service coupon and did not get my tires rotated. I am not happy. will not be returning for service and never purchase a car from you. More
by LEFTIE1948
Employees Worked With
unknown
June 24, 2023
The struggle of communication between the sales team all the way through the financial process was very difficult and difficult to get anyone to take the time to hear back from. the way through the financial process was very difficult and difficult to get anyone to take the time to hear back from. More
by kirk.schweigert
Employees Worked With
Mario
June 23, 2023
Poor customer service, service department very unprofessional, phone calls screened and unanswered, contacted service department over a month ago for repairs, issues have not been taken addressed unprofessional, phone calls screened and unanswered, contacted service department over a month ago for repairs, issues have not been taken addressed as of today. I Keep getting the run around. More
by SYLSANCHEZ56
Employees Worked With
Alberto
June 18, 2023
Did not fix my car and charged me. Won't likely ever go back Shelby said after oil change front end noise went away and then charged me for the diagnosis when I was already getting an Won't likely ever go back Shelby said after oil change front end noise went away and then charged me for the diagnosis when I was already getting an oil change. Noise did not go away at all car still not correctly diagnosed and now I'm out $175 Not happy More
by SCOTTGEORGE40
Employees Worked With
Shelby service dept
June 18, 2023
Shelby was my service writer and was very professional and pleasant. He handled business proficiently and got my truck completed extremely quickly. and pleasant. He handled business proficiently and got my truck completed extremely quickly. More
by mtntennisbum
Employees Worked With
Shelby Mcgargill, Bryan Mendes
