Diamond Chevrolet of San Bernardino

Maintenance personnel need customer service training. . They are way too busy socializing and ignoring clients until they feel like acknowledging you’re there. Not to mention the false promises to get the . They are way too busy socializing and ignoring clients until they feel like acknowledging you’re there. Not to mention the false promises to get the car done in an hour and having to call a few times hours later to find out if the vehicle is done.. Lady at the front disengaged. Feels like customer is begging for a free service… More

Great! Excellent service Everyone is friendly from Timothy, Jonathan and Derek. They catered to our needs and what would make us satisfied with our purchase Excellent service Everyone is friendly from Timothy, Jonathan and Derek. They catered to our needs and what would make us satisfied with our purchase. Gave us discount for being a federal employees, first responders. More

Hello, This has been the fifth car purchase I have made. My first time at a Chevrolet dealership this has been the worst experience ever! Worst customer service, was talked down from all 3 managers. C made. My first time at a Chevrolet dealership this has been the worst experience ever! Worst customer service, was talked down from all 3 managers. Comments that were made regarding my feedback when numbers were being given before the purchase were uncalled for. At the end of the day I’m Making the monthly payment and know what fits my finances. Numbers where being changed, didn’t make any sense when I have a perfect credit score and also great income that any dealership would love to finance me at any time. People please make sure you do your research before ever attempting to buy a car from this location. Do not let the Luis ever talk to you in the way he was speaking to me!!! He should be fired!!! More

Ayer tu ve mal servicio y asta me gritaron creo ya no ir al sercicio al sercicio More

Excellent thank you for letting me get it done and I will go back thank you go back thank you More

Staff were friendly and helpful with the needs that I was looking in a vehicle. looking in a vehicle. More

It was very easy to make an appointment and happy to see your dealer is now doing RV’s your dealer is now doing RV’s More

The dealership was very respectful and listened to our budget needs and help us out the best they could and gardenteed we left with a new vehicle budget needs and help us out the best they could and gardenteed we left with a new vehicle More

Non communicative, will not return calls and will have you on hold 20+ minutes. I consistently have to call to ask if my parts came in they never call me. Scheduled and appointment and dropped my vehicle you on hold 20+ minutes. I consistently have to call to ask if my parts came in they never call me. Scheduled and appointment and dropped my vehicle off for the appointment to never be scheduled. Will tell you they will call you back and never call you back then do not answer the phone. More

My service dealer was Jeremy, and he was so good I just loved him. He was thorough and honest. He told me exactly what my issues are and I appreciated that imm2nsely. loved him. He was thorough and honest. He told me exactly what my issues are and I appreciated that imm2nsely. More